Dispatch Coordinator
About The Position
PrimusLabs is seeking an evening/overnight dispatch coordinator to join our team-oriented environment of food professionals in Salinas, CA. This individual’s primary responsibility will be to provide exemplary customer service. They will assist the laboratory with administrative duties such as customer service, dispatching service providers, data entry, sample scheduling/receiving, fielding phone calls at the lab, and conducting facility sampling and routinely picking up product samples (clean DMV report required). An inclusive culture, delivering exceptional customer service and collaboration, we approach our work confidently, learn quickly, and improve constantly. If you're driven to perform in a fast-paced environment, you will fit right in.
Requirements
- Professional customer service
- Data entry accuracy and multitasking
- Excellent telephone & communication skills
- Proficient with computers & Microsoft Office
- Time management skills
- Self-motivated
- Quick learner
- Able to learn and follow SOP's and Work Instructions
- Clean DMV report
Nice To Haves
- Bilingual (English/Spanish) a plus
Responsibilities
- Receive Dispatch Calls
- Customer Service
- Schedule/Coordinate & Dispatch service providers
- Receive, process and review samples
- Data Entry
- Sampling (Facility Sampling)
- Retrieve samples from various locations
- Assist other departments as needed
- Fulfill duties assigned by management
Benefits
- Medical
- Dental
- Vision
- Accident
- Life
- Long-Term Disability coverage
- 401K (with employer match)
- paid holidays
- vacation
- sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
