Dispatch Coordinator - Dedicated Transportation
About The Position
The Dispatch Coordinator I position will be responsible for assisting in all aspects of the operation. This role plays a key part in supporting service excellence, operational accuracy, and on-time performance. The ideal candidate will be a highly organized Dispatch Coordinator responsible for efficiently dispatching drivers throughout the day while maintaining continuous communication with the operations team, customers, drivers, and management. Ensures that daily transportation activities run smoothly by providing clear instructions, real‑time updates, and rapid problem resolution. Demonstrates strong multitasking skills and the ability to perform under pressure in a fast‑paced, high‑volume logistics environment.
Requirements
- H.S. diploma/GED required
- 1-3 years experience in logistics, transportation, warehouse or related field required
- Three (3) years or more experience in logistics, transportation, warehouse or related field required
- Strong communication skills to effectively interact with drivers, customers, internal teams, and management
- Ability to multitask and prioritize tasks in a fast‑paced, time‑sensitive environment
- Problem‑solving skills to quickly address delays, exceptions, or unexpected changes
- Proficiency with dispatching systems, TMS platforms, or basic computer applications (Microsoft Excel, Outlook, etc.)
- Exceptional organizational skills to manage schedules, routes, and documentation accurately
- Customer‑focused mindset with the ability to provide clear updates and professional service
- Ability to work independently and as part of a team, adapting to shifting priorities
- High attention to detail to ensure accuracy in dispatch records and reporting
- Dependability and strong work ethic, especially in fast‑moving operational environments
Nice To Haves
- Experience in dispatching, transportation, or logistics operations (preferred)
- Three (3) years or more experience in the trucking Industry preferred
Responsibilities
- Efficiently dispatching drivers throughout the day
- Maintaining continuous communication with the operations team, customers, drivers, and management
- Ensuring that daily transportation activities run smoothly by providing clear instructions, real‑time updates, and rapid problem resolution
- Supporting service excellence, operational accuracy, and on‑time performance
Benefits
- Comprehensive benefit package
- 401(K) Savings Plan with a company match
- Discounted stock purchase options
- Performance-based annual cost of living increases
- Comprehensive training
- Ability to continue professional development
- Regional and local Ryder resources to help guide and support
- Additional day of Paid Time Off for Military Veterans
- Medical, prescription, dental, vision, life insurance and disability insurance options
- Paid time off for vacation, illness, bereavement, family and parental leave
- Tax-advantaged 401(k) retirement savings plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
