Dispatch Clerk I (OKC/FT) Non-Safety Sensitive

Mathis Home • Oklahoma City, OK

8d • Onsite

About The Position

The Dispatch Clerk I is responsible for providing timely and accurate information to customers' requests and concerns, invoicing delivery tickets, and communicating with drivers and customers to ensure satisfaction. This role also involves assisting with driver reporting, handling inbound calls and face-to-face customer interactions regarding deliveries, and maintaining office appearance. The position requires the ability to organize and manage multiple priorities, work in Excel, and perform other duties as directed by management.

Requirements

• Ability to repetitively use arms, hands and fingers.
• Ability to communicate effectively with team members.
• Positive attitude when working with customers.
• Knowledge of employment and merchandise handling procedures.
• Ability to organize and manage multiple priorities.
• Work in excel.

Nice To Haves

• Fun work environment!

Responsibilities

• Provide timely and accurate information to customers' requests and concerns.
• Invoice delivery tickets.
• Communicate with driver and customer to ensure customer satisfaction.
• Assist with driver reporting.
• Handle inbound calls and face-to-face interaction with customers regarding deliveries.
• Organize and manage multiple priorities.
• Maintain the office appearance by keeping everything neat and clean.
• File the daily manifests.
• Work in excel.
• Perform any other duties as directed by management.

Benefits

• Health, Dental & Vision
• 401k Matching
• Life Insurance
• HSA
• FSA
• Accident coverage
• Critical Illness coverage
• Hospital Indemnity coverage
• Short- and Long-Term Disability
• Employee Assistance Program
• Paid Vacation
• Employee Discounts
• 10% Gym onsite

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed