Dispatch Clerk I (OKC/FT) Non-Safety Sensitive

Mathis Home•Oklahoma City, OK
•$15 - $17•Onsite

About The Position

The Dispatch Clerk I role involves providing timely and accurate information to customers, managing delivery tickets, and ensuring customer satisfaction through effective communication with drivers and customers. This position also requires assisting with driver reporting, handling inbound calls and face-to-face customer interactions regarding deliveries, and maintaining an organized office environment. The role also includes filing daily manifests, working with Excel, and performing other duties as assigned by management.

Requirements

  • Ability to repetitively use arms, hands and fingers
  • Ability to communicate effectively with team members
  • Positive attitude when working with customers
  • Knowledge of employment and merchandise handling procedures
  • Stooping, kneeling, crouching, reaching, standing, walking, pulling, talking, hearing/listening and repetitive motion.
  • Lifting up to 10 lbs rarely.

Nice To Haves

  • Fun work environment!

Responsibilities

  • Provide timely and accurate information to customers' requests and concerns.
  • Invoice delivery tickets.
  • Communicate with driver and customer to ensure customer satisfaction.
  • Assist with driver reporting.
  • Handle inbound calls and face to face interaction with customers regarding deliveries.
  • Organize and manage multiple priorities.
  • Maintain the office appearance by keeping everything neat and clean.
  • File the daily manifests.
  • Work in excel.
  • Perform any other duties as directed by management.

Benefits

  • Health, Dental & Vision
  • 401k Matching
  • Life Insurance
  • HSA
  • FSA
  • Accident coverage
  • Critical Illness coverage
  • Hospital Indemnity coverage
  • Short- and Long-Term Disability
  • Employee Assistance Program
  • Paid Vacation
  • Employee Discounts 10%
  • Gym onsite
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