Disease Intervention Supervisor, (B276006-1), 210, Immunization Action Plan

City of Laredo•Laredo, TX

About The Position

The Disease Intervention Supervisor plans, directs, supervises, evaluates, and improves daily operations of the City of Laredo Public Health Department Immunizations Program under the direction of the Clinical Services Administrator. The position oversees vaccination services through Texas Vaccines for Children (TVFC), Texas Adult Safety Net (ASN), and privately purchased vaccine programs, with responsibility for vaccine inventory and cold-chain integrity, clinic productivity, staffing, billing and cash controls, reporting, outreach, and compliance with applicable City, state, and federal requirements. The role develops data-driven initiatives to improve vaccination coverage and reduce missed opportunities. This position is grant funded and depends solely on the availability of grant funds. The supervisor manages clinic operations and staff; oversees public and private vaccine inventory, storage, documentation, reporting, billing, and cash handling; and establishes measurable production plans and performance scorecards. The role leads vaccination campaigns and outreach, prepares budgets and program reports, maintains procedures and training records, supports audits and quality improvement, and collaborates with clinical and public health leaders. The position also conducts assigned investigations of suspected and confirmed vaccine-preventable diseases under technical guidance from the Epidemiology Manager/Clinical Services Administrator. Duties include interviews, vaccination-history verification, exposure assessments, contact follow-up, documentation, and coordination of disease-control and outbreak-response activities. The role may participate in public health emergencies, mass vaccination activities, and occasional evening or weekend outreach, and requires driving a City vehicle for City business. The position requires a bachelor's degree in Arts, Science, Pre-Med, or a related field, with major coursework in health promotion, health care education, medical, or a health-related field, and at least four years of relevant experience. A valid Texas Driver License is required. Proof of a TB test/screening must be presented before employment. Applicants offered employment must undergo a background check and provide certified school transcripts; pre-employment drug and alcohol testing is required.

Requirements

Bachelor's degree from an accredited college or university in Arts, Science, Pre-Med, or a related field, with major coursework in health promotion, health care education, medical, or a health-related field.
At least four years of experience in health care, health promotion, health education, prevention, or health research.
Valid Texas Driver License; applicants with an out-of-state license must obtain a Texas license within six months of employment.
Ability to maintain a good driving record.
Ability to communicate effectively in English orally and in writing, and orally in Spanish.
Knowledge of immunization program operations, TVFC and ASN requirements, vaccine storage and handling, private vaccine purchasing, revenue-cycle processes, public health quality improvement, confidentiality, personnel supervision, City financial controls, and community outreach.
Knowledge of vaccine-preventable disease surveillance and investigation procedures, case interviewing, exposure assessment, contact follow-up, outbreak response, and confidential case documentation.
Ability to conduct assigned investigations, recognize and promptly escalate concerns, and coordinate with epidemiology and clinical partners.
Ability to analyze service data, prepare reports, lead multidisciplinary teams, communicate in culturally responsive settings, resolve problems, enforce procedures, and maintain accurate auditable records.
Familiarity with electronic health records, immunization registries, spreadsheets, and scheduling systems.
Ability to plan and supervise program activities and staff, build effective working relationships, communicate clearly, organize work, take and follow supervisor directions, and direct assigned staff.
Ability to perform strenuous and routine work and maintain health and physical condition sufficient to perform the position's duties.
Proof of TB test/screening must be presented before employment.
Applicants with education completed outside the United States must submit a foreign credential evaluation from a NACES- or AICE-member agency verifying U.S. degree equivalency.
Applicants offered employment must complete a thorough background check and provide certified school transcripts; pre-employment drug and alcohol testing is required.

Responsibilities

Direct daily immunization clinic operations, patient flow, staffing, scheduling, vaccine administration support, service access, and resolution of operational problems.
Supervise nurses, medical office assistants, clerks, and temporary personnel; assign duties, cross-train staff, document competencies, coach performance, conduct evaluations, address attendance and service concerns, and recommend corrective action.
Administer TVFC and ASN vaccine operations in accordance with DSHS eligibility, enrollment, storage, administration, documentation, accountability, reporting, and audit requirements, maintaining separation of public and private vaccine stock.
Manage privately purchased vaccine stock, including forecasting, procurement, receipt, inventory, lot and expiration tracking, rotation, reconciliation, transfers, returns, wastage, cost control, and billing coordination.
Oversee vaccine temperature monitoring, calibrated data loggers, refrigerator/freezer maintenance, transport, emergency backup storage, excursion response, incident reporting, and corrective action.
Ensure accurate patient screening, consent, vaccine information statements, contraindication review, administration records, vaccine lot and funding-source capture, patient recall, and timely immunization registry reporting; monitor EHR and ImmTrac2 data quality.
Establish monthly and seasonal vaccination production plans, staff productivity expectations, outreach schedules, and measurable targets; report results and corrective actions to division leadership.
Monitor vaccination and clinic performance indicators, investigate underperformance, and implement improvement plans.
Lead school-entry, back-to-school, influenza, and other priority immunization campaigns; coordinate outreach with schools, healthcare providers, community organizations, and DSHS.
Oversee approved patient charges, insurance eligibility verification, coding, claims submission, and payment reconciliation; ensure compliance with fee schedules, payer rules, and separation-of-duties controls.
Implement and monitor City cash-handling procedures, including authorized cashier access, receipts, secure custody, balancing, independent reconciliation, deposit preparation, discrepancy escalation, and auditable record retention; coordinate with Finance and Billing.
Ensure compliance with applicable City purchasing, procurement, contract, inventory, budget, travel, records-retention, privacy, cybersecurity, safety, ethics, conflict-of-interest, attendance, and personnel policies.
Prepare budgets, purchasing requests, staffing justifications, grant and program reports, vaccine accountability records, quality assurance summaries, and management dashboards; respond to audits.
Maintain standard operating procedures, emergency response plans, staff training records, quality improvement activities, and corrective-action logs; promptly report vaccine errors, temperature excursions, safety incidents, suspected fraud, and material control deficiencies.
Collaborate with the Medical Director and clinical leadership on vaccination protocols, adverse-event response, and referral pathways.
Conduct assigned investigations of suspected and confirmed vaccine-preventable diseases, including case interviews, vaccination-history verification, exposure assessments, contact identification and follow-up, and coordination of specimen collection and laboratory testing.
Document investigation findings, complete case reports, maintain confidential records, and provide timely updates about investigation progress, potential clusters, and issues requiring escalation.
Coordinate assigned disease-control and outbreak-response activities, including post-exposure vaccination, prophylaxis referrals, symptom monitoring, and communication of approved public health recommendations.
Coordinate with schools, childcare facilities, healthcare providers, and other affected settings to obtain investigation information, facilitate contact follow-up, and arrange indicated vaccination services.
Develop, monitor, and report a written monthly scorecard with approved annual and quarterly numeric targets, adjusted for vaccine availability, population need, seasonal demand, staffing, and program restrictions.
Perform related duties, including emergency public health response, mass vaccination activities, and other departmental priorities; complete mandated City and applicable DSHS training within prescribed deadlines.
Drive a City vehicle for City business and perform other duties as assigned.