About The Position

This position is responsible for representing Amtrak and presenting its case in formal investigations for agreement employees charged with violating Amtrak policies, regulations, rules, and procedures. The primary role will be supporting the operating crafts (T&E, Dispatch and OBS). Prior to the investigation hearing, the incumbent gathers all relevant evidence and determines the required witnesses. They oversee sending out the letter setting forth the charges against the employee within the time limits prescribed by the applicable collective bargaining agreement (CBA). During the hearing, the incumbent questions Amtrak witnesses, cross-examines witnesses called by the union or charged employee, and raises/responds to objections. Once the Hearing Officer reaches a determination on whether the charge was proven or not, the incumbent works with the employee’s management department to determine the level of discipline to be assessed, if any. They ensure that the charged employee and union are notified properly and timely of the disciplinary decision in accordance with the pertinent CBA and are sent a copy of the hearing transcript and all exhibits. This is a tiered position, with incumbents having a position level assigned based on their skills and experience, and in alignment with position development plans. Position placement is at Amtrak’s sole and absolute discretion.

Requirements

  • Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
  • 3+ years of relevant work experience.
  • Experience in conducting investigations, researching evidence, and questioning witnesses in a corporate or government setting.
  • Discretion to work with sensitive and confidential information
  • Sharp analytical skills to evaluate situations and take appropriate action to ensure resolution
  • Good judgement, decision-making, and conflict resolution skills
  • Excellent records management and time management skills
  • Proficient computer skills including spreadsheet, data base, and word processing software as well as virtual meetings and proceedings
  • Ability to work closely with operational staff
  • Understanding of how to work within a departmental budget
  • Handle high volume of cases within time constraints using solid time management skills
  • Excellent oral and written communications skills and ability to interact effectively with all levels of management

Nice To Haves

  • At least 5+ years’ experience as a Charging Officer or similar experience in a position with Labor Relations, Human Resources, or Operations.
  • College degree and/or Juris Doctor degree preferred.
  • Previous experience with disciplinary investigations and proceedings in a union environment.
  • Knowledge of Federal Railroad Administration (FRA) and Amtrak policies and procedures related to operational department business functions.
  • De novo arbitration experience

Responsibilities

  • Organize and assemble all relative evidentiary documents prior to the hearing investigating the employee’s alleged misconduct.
  • Determine which witnesses are required to effectively present Amtrak’s case and the order in which they will testify.
  • Work independently with attention to detail, to ensure disciplinary hearing correspondence is handled within appropriate timelines, including charge letters, letters of postponement, and discipline letters.
  • Travel, sometimes at short notice, and participate in disciplinary hearings throughout the country. This may include weekends, holidays and off-hours travel in order to accommodate business needs.
  • During investigations, effectively question Amtrak witnesses, cross examine union/charged employee witnesses, and respond to/raise objections as appropriate.
  • Develop and maintain professional relationships with all Organization department heads and their staffs.

Benefits

  • Health, Dental, and Vision Insurance
  • 401K with Employer Match
  • Generous Paid Time Off
  • Wellness Programs
  • Railroad Retirement Benefits
  • Paid Caregiving Days and Backup Care
  • Health Savings Account
  • Public Service Student Loan Forgiveness
  • Fertility and Family Building Benefits
  • No-cost Personal Health Advocate
  • Student Loan Assistance
  • Adoption and Surrogacy Assistance
  • Medical Plan Opt-out Credit
  • Tuition and Education Reimbursement
  • Paid Family Leave
  • Life Insurance
  • Rail Pass Privileges
  • Short- and Long-term Disability Insurance
  • Employee Assistance Program
  • No-cost Financial Advisor Sessions
  • Commuter and Flexible Spending Accounts
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service