Discharge Specialist - Behavioral Health Services

WakeMed Health & Hospitals•Raleigh, NC

About The Position

The Behavioral Health Discharge Specialist supports the behavioral health team by coordinating discharge and transition planning and providing clerical support. The role processes and disseminates information and performs departmental administrative and clerical duties related to carrying out discharge plans. The Discharge Specialist assists the Case Manager, BH Licensed Clinician, other interdisciplinary team members, and external post-discharge providers in arranging services for patients preparing for discharge. The role collaborates with the Network for Advanced Behavioral Health to support successful connections and patient engagement with outpatient plans. Responsibilities also include arranging transportation and SDOH migration, establishing rapport with healthcare providers and community contacts, and proactively anticipating and avoiding potential disposition delays.

Requirements

  • High school diploma or equivalent.
  • One year of clinical discharge-planning experience.

Responsibilities

  • Coordinate discharge and transition planning services.
  • Process and disseminate information and perform administrative and clerical duties related to discharge plans.
  • Assist the Case Manager, BH Licensed Clinician, interdisciplinary team members, and external post-discharge providers in obtaining services for patients preparing for discharge.
  • Collaborate with the Network for Advanced Behavioral Health to support successful connections and patient engagement regarding outpatient plans.
  • Arrange transportation and SDOH migration.
  • Establish rapport with healthcare providers and community contacts.
  • Anticipate and proactively avoid potential delays in disposition.
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