Discharge Coordinator, Behavioral Health

Lifepoint Health•Raleigh, NC

About The Position

Triangle Springs, part of Lifepoint Health, is hiring a Discharge Coordinator to provide aftercare coordination for behavioral health patients. The role supports patients who need ongoing medical or psychosocial services after discharge, helps patients and families identify future care resources, and coordinates appointments with community providers. The coordinator works closely with patients, families, referral sources, and an interdisciplinary hospital team, while completing required documentation and maintaining confidentiality and HIPAA standards.

Requirements

  • Bachelor’s degree in Social Work, Counseling, or equivalent; experience may be substituted for education.
  • CPR certification and Crisis Prevention Training (CPI) within 30 days.
  • May be required to work flexible hours, holidays, and overtime.

Nice To Haves

  • Previous experience in a psychiatric health care facility.
  • Direct experience working with chemical dependency, dual diagnosis, and psychiatric patients.

Responsibilities

  • Provide aftercare coordination for patients requiring ongoing medical or psychosocial support after discharge.
  • Create and maintain updated listings of community resources for aftercare services.
  • Participate in treatment planning by scheduling aftercare appointments identified by the patient’s provider and therapist.
  • Provide patients and families with information about resources related to future care needs.
  • Communicate proactively with clients, families, aftercare providers, and referral sources.
  • Draft comprehensive discharge summaries and contracts for each assigned patient.
  • Collaborate with physicians, utilization review, nursing staff, and the interdisciplinary team.
  • Complete required hospital and patient documentation thoroughly and promptly.
  • Use appropriate crisis intervention and de-escalation skills during emergencies.
  • Maintain confidentiality and comply with HIPAA standards.

Benefits

  • Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability coverage.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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