Discharge Planning Coordinator

UPMC • Pittsburgh, PA

1d

About The Position

UPMC Mercy is hiring a full-time Discharge Planning Coordinator to support the Clinical Care Coordination and Discharge Planning team. The role provides clerical and other non-clinical support to department staff, including assistance with audits, patient interviews, and tasks involved in developing and executing safe, effective discharge plans. The position does not provide direct patient care, but may involve interaction with patients and their families.

The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The coordinator uses electronic medical records and other technology to support chart reviews, data collection, documentation, communication tracking, and related tasks. The role also helps coordinate patient-specific materials, supplies, and equipment identified by the clinical team.

Requirements

• High school diploma, GED, or equivalent.
• Excellent communication skills.
• Strong organization and prioritization skills.
• Ability to multitask.
• Willingness to learn.
• Takes initiative.
• Good time management.
• Basic to proficient computer skills.
• Comfort working independently and as a team member.
• Ability to take direction.
• Act 34 clearance.

Responsibilities

• Performs delegated tasks for Discharge Planning staff, including clerical work and non-clinical tasks that support safe and effective discharge planning.
• Provides patients and caregivers with forms, resources, and other discharge-plan information as directed by Discharge Planning staff.
• Uses electronic medical records and technology programs to review charts, collect data, document progress, track communication, and complete other assigned tasks.
• Serves as a contact between patients and Discharge Planning staff.
• Gathers and arranges materials needed for patient discharge and orders supplies or equipment for patient-specific needs identified by the clinical team.
• Works in accordance with system-wide competencies and complies with regulatory and HIPAA requirements.
• Reports information clearly, promptly, and concisely, and alerts the Discharge Planning team to concerns about the plan of care or barriers to discharge.
• Assists the Discharge Planning team with questions and troubleshooting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED