Discharge Planner - 27th Ave; Phoenix, AZ 85017 (8903)

Terros Health•Phoenix, AZ

6d•Hybrid

About The Position

Terros Health is a healthcare organization committed to providing whole-person health through an integrated care delivery system. We focus on overall wellness, including physical health, mental health, and substance use care. Terros Health and Lifewell have joined forces to offer extraordinary care. Our programs are accessible and encompass primary care, nutrition, counseling, addiction treatment, children's services, housing, and pharmacies. We offer continuous training, a welcoming environment, and opportunities for career growth. The Terros Health Discharge Planners serve as a liaison between the inpatient setting and the assigned clinician at the Outpatient site. They review presenting clinical information, identify resources for successful community discharge, and monitor follow-up with outpatient providers for adult GMH/SA Behavioral Health Recipients (BHRs). The Discharge Planner works under the supervision of the Health Center Director or Site Manager.

Requirements

High School Diploma or GED.
Must possess a combination of behavioral health education and work experience totaling a minimum of four (4) years; or a bachelor’s degree in any field, plus one year of work experience in a behavioral health service delivery; or a bachelor’s degree in a behavioral health field.
Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred.
Valid AZ Driver License.
Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy.
Must have a valid unrestricted Arizona Fingerprint Clearance Card (Level One) or ability to apply for an Arizona Fingerprint Clearance Card within 7 working days of employment with no disqualifying events.
Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.
Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions.
Must pass a typing test with a minimum speed of 25 WPM.
Must pass background check, TB test and other pre-employment screening.

Nice To Haves

NextGen preferred.

Responsibilities

Discharge Planner activities will be performed in both inpatient and outpatient settings.
Connect individuals receiving Level I inpatient services with ongoing TERROS Outpatient treatment upon discharge.
Work with transitioning BHRs, the hospital unit staff, the Outpatient team, family, RBHA care management, PCPs and Health Plans as clinically indicated to ensure effective transition to Outpatient or community services.
Reduce the risk of readmission to hospital.
Reduce the utilization of Crisis services.
Improve the coordination with the PCP and TERROS psychiatric provider.
Must be able to work well and tactfully with individuals and groups.
Confidentiality of client records shall be maintained during and after employment at TERROS. Failure to do so may result in dismissal.

Benefits

Multiple medical plan options, including a no-premium plan for employees and their families
Multiple dental plan options, including orthodontic coverage
Vision insurance
Group life and disability insurance
Pet insurance
401(k) plan with company match
Interest-free medical line of credit
Financial education, planning, and support resources
Monetary company contribution toward eligible benefits
Bilingual pay differential
Generous Paid Time Off (PTO) – 3 weeks off in the first year
Paid Sick Time
10 paid holidays annually
Comprehensive wellness program featuring wellness challenges, activities, and prizes
Employee Assistance Program (EAP) available to employees and their family members
Trip Reduction Program
Scholarships
Clinical supervision
Continuing Education Units (CEUs)
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
Access to the Working Advantage® Employee Discount Program, with savings on: Gym memberships, Car rentals, Flights, hotels, movie tickets, and more