Discharge Coordinator, Behavioral Health

Lifepoint Health • Holyoke, MA

6d • $21 - $28 • Onsite

About The Position

Valley Springs Behavioral Health Hospital offers compassionate, high-quality inpatient and outpatient mental health and co-occurring treatment for teens, adults, and seniors. Valley Springs Behavioral Health Hospital, a state-of-the-art, 150-bed hospital operated jointly with Lifepoint Behavioral Health and Baystate Health, in Holyoke, MA. Programs include inpatient mental health and co-occurring treatment, Partial Hospitalization Programs (PHP), and Intensive Outpatient Programs (IOP).

Requirements

• Bachelor’s degree in social work, Counseling or equivalent required.
• CPR and De-escalation certification required or obtain within 30 days of hire.

Nice To Haves

• Experience may be substituted for education.

Responsibilities

• Provide aftercare coordination for patients requiring ongoing medical or psychosocial support post-discharge.
• Create and maintain updated community resource listings for aftercare services.
• Actively participate in the treatment planning process by scheduling aftercare appointments identified by the patient’s provider and therapist.
• Provide patients and families with resource information related to future care needs.
• Communicate proactively with clients, families, aftercare providers, and referral sources.
• Draft comprehensive discharge summaries and contracts for each assigned patient.
• Collaborate with the interdisciplinary team including physicians, utilization review, and nursing staff.
• Complete all required hospital and patient documentation thoroughly and in a timely manner.
• Apply appropriate crisis intervention and de-escalation skills during emergencies.
• Maintain confidentiality and ensure all HIPAA standards are upheld.
• Demonstrate working knowledge of clinical regulations including TJC, Medicaid, and state/federal laws.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level