Discharge Coordinator, Behavioral Health

Lifepoint Health • Holyoke, MA

6d • Onsite

About The Position

Valley Springs Behavioral Health Hospital is operated jointly with Lifepoint Behavioral Health and Baystate Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Discharge Coordinator joining our team, you’re embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Valley Springs Behavioral Health Hospital offers compassionate, high-quality inpatient and outpatient mental health and co-occurring treatment for teens, adults, and seniors. Valley Springs Behavioral Health Hospital, a state-of-the-art, 150-bed hospital operated jointly with Lifepoint Behavioral Health and Baystate Health, in Holyoke, MA. Programs include inpatient mental health and co-occurring treatment, Partial Hospitalization Programs (PHP), and Intensive Outpatient Programs (IOP).

Requirements

• Bachelor’s degree in social work, Counseling or equivalent required.
• CPR and De-escalation certification required or obtain within 30 days of hire.

Nice To Haves

• Experience may be substituted for education.

Responsibilities

• Provide aftercare coordination for patients requiring ongoing medical or psychosocial support post-discharge.
• Create and maintain updated community resource listings for aftercare services.
• Actively participate in the treatment planning process by scheduling aftercare appointments identified by the patient’s provider and therapist.
• Provide patients and families with resource information related to future care needs.
• Communicate proactively with clients, families, aftercare providers, and referral sources.
• Draft comprehensive discharge summaries and contracts for each assigned patient.
• Collaborate with the interdisciplinary team including physicians, utilization review, and nursing staff.
• Complete all required hospital and patient documentation thoroughly and in a timely manner.
• Apply appropriate crisis intervention and de-escalation skills during emergencies.
• Maintain confidentiality and ensure all HIPAA standards are upheld.
• Demonstrate working knowledge of clinical regulations including TJC, Medicaid, and state/federal laws.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level