Discharge Coordinator, Behavioral Health

Lifepoint Health • Raleigh, NC

11d

About The Position

Triangle Springs is seeking a Discharge Coordinator to provide aftercare coordination for patients who need ongoing medical or psychosocial support after discharge. The coordinator works with patients, families, providers, referral sources, and an interdisciplinary hospital team to arrange follow-up care, share community resources, and complete discharge documentation. The role requires maintaining confidentiality and following HIPAA standards, as well as using crisis intervention and de-escalation skills during emergencies. The position is full-time; flexible hours, holidays, and overtime may be required.

Requirements

• Bachelor’s degree in Social Work, Counseling, or equivalent; experience may be substituted for education.
• CPR certification and Crisis Prevention Training (CPI) required within 30 days.
• May be required to work flexible hours, holidays, and overtime.

Nice To Haves

• Previous experience in a psychiatric health care facility.
• Direct experience working with chemical dependency, dual diagnosis, and psychiatric patients.

Responsibilities

• Coordinate aftercare for patients requiring ongoing medical or psychosocial support after discharge.
• Create and maintain updated listings of community resources for aftercare services.
• Participate in treatment planning by scheduling aftercare appointments identified by the patient’s provider and therapist.
• Provide patients and families with information about resources related to future care needs.
• Communicate proactively with clients, families, aftercare providers, and referral sources.
• Draft comprehensive discharge summaries and contracts for each assigned patient.
• Collaborate with the interdisciplinary team, including physicians, utilization review, and nursing staff.
• Complete required hospital and patient documentation thoroughly and on time.
• Apply crisis intervention and de-escalation skills during emergencies.
• Maintain confidentiality and uphold HIPAA standards.

Benefits

• Medical, dental, and vision coverage.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time