Administrative Assistant: Orange Coast Women's Call Center

Hoag • Costa Mesa, CA

2d • $25 - $37

About The Position

The Disability Coordinator is responsible for managing and processing disability-related forms and communications. This role involves interacting with patients, physicians, and third-party disability companies to ensure accurate and timely completion of all necessary documentation. The coordinator will also handle release of information forms to maintain HIPAA compliance and submit billing claims for processing fees.

Requirements

• High School Graduate or equivalent required
• Working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems required
• Minimum 0-2 years’ experience required.

Nice To Haves

• Bachelor’s degree in healthcare-related field preferred
• Three (3) years’ administrative support experience in a corporate environment preferred

Responsibilities

• Completion of forms submitted by patients in person, through email, or by fax.
• Completion of forms sent in by third party disability companies.
• Communicate with patients to help with disability questions/concerns, disability extensions, or to inform them that their forms are complete and ready for pickup.
• Send release of information forms to patients to ensure that we are HIPAA compliant when providing information to employers and third-party disability companies.
• Communicate with physicians regarding reasons for disability, extensions, etc.
• Communicate with third party disability companies to confirm delivery/surgery information, return to work dates, etc.
• Complete return to work notes.
• Submit billing claims for the collection of disability forms processing fees.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED