Disability and Benefits Management Specialist - Challenger (Cambridge)

Challenger Motor Freight Inc.•Cambridge, ON

5d•CA$60,000 - CA$80,000•Onsite

About The Position

The Disability & Benefits Management Specialist is responsible for managing the Company’s workplace benefits, injury claims, medical and modified work programs including short-term disability (STD), long-term disability (LTD), return to work and workplace accommodations. This role contributes directly to the success of our customers, our operations, and the Fastfrate Group as a whole, within a supportive environment that values collaboration, problem-solving, and continuous learning.

Requirements

Post-secondary degree or diploma in HR, Business Administration or a related field.
Minimum of two (2) years disability / claims management and workplace accommodations experience.
Intermediate user of Microsoft Office software (Excel, Word and PowerPoint).
Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment.
Ability to act with maturity and discretion in dealing with sensitive and confidential information.
Strong verbal communication skills, relationship building and interpersonal skills.
Proactive attitude; takes initiative to prevent issues and has a bias towards action.
Demonstrated ability to collaborate effectively and independently with individuals at various levels is required.
A continuous improvement focus on work.
Well-organized, enthusiastic, professional and a positive team member.

Nice To Haves

Experience conducting ergonomic assessments considered to be an asset.
Experience in other HR functions including benefits administration considered to be an asset.
Certified Human Resources Professional (CHRP) considered to be an asset.
Completion of courses under the National Institute for Disability Management and Rehabilitation (NIDMAR), Certified Disability Management Professional (CDMP) and/or Certified Return To Work Coordinator (CRTWC) considered to be an asset.
Experience in the transportation industry considered to be an asset.

Responsibilities

Manages the Company’s short-term and long-term disability claims for the Fastfrate Group of Companies.
Initiates and coordinates the Company’s return to work programs, including offering modified duties and schedules to employees requiring accommodations.
Partners with employees and managers to complete disability paperwork and forms as required.
Facilitates and coordinates the accommodation and return to work processes in accordance with legislation and Company policies and procedures to ensure the employee’s return to productive work.
Manages WSIB / CSST / WSBC claims from beginning to completion; this includes filing, investigating, processing and administering a variety of documents associated with accident reporting for the Challenger Group of Companies.
Completes Form 7s and accident reports, ensuring accurate medical information has been received.
Participates in WSIB hearings and WSIB initiated return to work meetings.
Through the benefit carrier platform, accurately enrolls, enters and maintains new applications / enrollments, employee changes, salary updates and terminations related to the employee lifecycle for the Challenger Group of Companies.
Develops effective communication tools to enhance the employees’ understanding of the Company’s group benefits package.
Works closely with HR service providers to administer all benefit enrollments, terminations and revisions for eligible employees.
Reviews monthly WSIB / CSST / WSBC cost statements to ensure accuracy.
Reviews all workplace incident and injury reports to ensure information is complete, accurate and received on a timely basis; follows up with accident / investigation investigations as required.
Maintains and provides accurate accident and illness statistical data and analysis.
Prepares disability management and injury management reports as required.
Collects and maintains detailed earnings and absence information; liaises with Payroll to ensure compensation information is accurate.
Reconciles and processes monthly benefits billings for all eligible employees.
Partners with Payroll department to contact employees regarding benefit payment arrears status.
Member of the Health & Safety Committee and Policy Health & Safety Committee.
Performs other duties as required.