Disability Analyst

State of North Carolina

5d • Hybrid

About The Position

The North Carolina Division of Disability Determination Services (DDS) is hiring for Disability Analyst positions. Federal positions may be filled based on the availability of Federal funds. Are you looking for a job with flexibility that supports work/life balance? At DDS, there are several aspects designed to support this. After completing the first four months of the twelve-month onboarding program, you can work with your supervisor to determine start times between 6:00 am and 9:30 am for your 8-hour workday. Upon completing the 12-month onboarding program and meeting the work expectations outlined in office procedures, you may request a Flexible Working Schedule—such as four ten-hour days with one day off, or four nine-hour days with a half-day off. After sixty days from the start of the onboarding program and successful employment, hybrid teleworking options are available. DDS also offers a wellness room for exercise, free parking, and often provides food truck options. The office is easily accessible from many locations via 440 Beltline and Highway 64. At DDS, we care about providing timely and accurate decisions for people applying for disability benefits while also supporting work-life balance for our employees. Our staff regularly express appreciation for the flexible work schedules offered. Additionally, DDS provides clear career growth pathways and mentoring for new Disability Analysts. This position is located in Raleigh, NC, at DDS, a division of the Department of Health and Human Services. The division makes medical entitlement decisions on Social Security, Supplemental Security Income, and Medicaid disability claims. To adjudicate initial-level disability claims, Disability Analysts analyze and develop complex medical, vocational, functional, and programmatic data to determine whether an individual is eligible for benefits. Analysts assess impairment severity, propose statements of residual functional capacity, and determine an applicant’s ability to engage in productive work. Work performed by Disability Analysts is production-oriented, involving tight deadlines, high quality demands, and significant work volume. All work is performed in an electronic environment using a personal computer with dual monitors, including production of forms and evaluations. Selected applicants must pass a screening test to qualify for an interview. After four months of classroom training on program criteria, Disability Analysts begin working on initial-level disability claims. For New Disability Analyst (1.0) positions, ideal candidates must demonstrate strong written and verbal communication skills. Candidates contacted by the hiring team will be required to complete an assessment that evaluates critical thinking skills. The starting salary is $51,921. For Experienced Disability Analyst (1.5, 2.0, 2.5) positions, candidates must possess formal DDS training in Social Security or Medicaid disability claims evaluation and a minimum of one year’s experience adjudicating initial disability claims. Candidates with advanced DDS claims adjudication experience may qualify for the Advanced Senior Disability Analyst level. At this level, analysts assess impairment severity, propose statements of residual functional capacity, determine applicants’ ability to work, adjudicate Initial, Reconsideration, Age 18 Redetermination Cases, Continuing Disability Reviews, train agency policy, mentor staff, and conduct work unit quality review. Only applicants with this specific experience will be considered. Candidates must also have detailed familiarity with SSA disability medical and vocational criteria, policies, procedures, related court decisions, and administrative rulings. The position requires processing initial-level disability claims, developing medical and other information in electronic or paper environments, and making entitlement decisions. Analysts produce forms and evaluations using a computer, including reading electronic medical records. DDS offers Career Progression opportunities, providing Disability Analysts who make satisfactory progress after 18 months a maximum of 10% in-range adjustments within a 12-month period.

Requirements

• Bachelor’s degree from an appropriately accredited institution OR An equivalent combination of education and experience
• demonstrate strong written and verbal communication skills
• Candidates must also have detailed familiarity with SSA disability medical and vocational criteria, policies, procedures, related court decisions, and administrative rulings.

Nice To Haves

• Demonstrated strong organizational skills with managing several tasks simultaneously.
• Documented experience providing customer service to the public.
• Demonstrated analytical and problems solving skills.
• Proficiency in use of computer applications and keyboarding skills.

Responsibilities

• adjudicate Initial, Reconsideration, Age 18 Redetermination Cases, Continuing Disability Reviews
• train agency policy
• mentor staff
• conduct work unit quality review
• processing initial-level disability claims
• developing medical and other information in electronic or paper environments
• making entitlement decisions
• produce forms and evaluations using a computer, including reading electronic medical records

Benefits

• Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level