Disability Benefits Analyst - CTA

The Standard • Plaza Bldg OR, OR

3d • $66,000 - $96,250 • Remote

About The Position

This team evaluates and manages disability claims by gathering and analyzing medical, occupational, and policy information to make accurate benefit determinations. Develop and execute effective claim management strategies that ensure timely payments, proper liability oversight, and compliance with policy provisions. Deliver high-quality customer service while collaborating across teams to support operational goals and continuous improvement initiatives.

Requirements

• High School Diploma or equivalent required.
• Minimum eighteen months progressively responsible experience in disability claims administration; or the equivalent combination of education and/or relevant experience.
• Strong analytical skills with the ability to review contracts, assess medical evidence, and calculate disability benefits, including partial payments, with accuracy.
• Demonstrated ability to work collaboratively in a team-oriented environment while contributing to overall team success.

Nice To Haves

• Salesforce and Microsoft Excel experience preferred.

Responsibilities

• Investigate, evaluate, and determine eligibility for disability claims by analyzing medical, occupational, and policy data to ensure accurate and timely benefit decisions.
• Develop and implement claim management strategies to monitor liability, manage claim duration, and adapt to evolving claimant conditions.
• Communicate proactively with claimants, policyholders, and internal partners to resolve inquiries, provide updates, and ensure positive customer experience.
• Collaborate with cross-functional teams and stakeholders to support client servicing, reporting, renewals, and continuous operational improvements.
• Meet or exceed performance objectives by adhering to timelines, maintaining accuracy, and actively contributing to team and departmental initiatives.

Benefits

• medical
• dental
• vision
• 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED