Disability, Accessibility & Inclusion (DAI) Manager

ACLU - National Office • New York, NY

5h • $112,584 • Hybrid

About The Position

The ACLU is seeking a full-time Disability Accessibility & Inclusion (DAI) Manager for its National office in New York, NY. This is a hybrid role requiring two days per week or eight days per month in the office. The DAI Manager will be part of the Business Operations and Support Services unit within the Administration and Finance Department, which provides operational, financial, technical, and human capital support for a 550+ person national non-profit organization. The DAI team leads the organization in embedding accessibility and inclusion, dismantling ableism, and cultivating a culture of belonging. The DAI Manager will report to the Senior Director, Disability Accessibility & Inclusion (SDDAI) and will be responsible for managing and sustaining the organization’s DAI program, translating strategy into day-to-day operations and cross-functional initiatives. The role involves partnering with various departments to integrate DAI practices into policies and ways of working, supporting organizational culture change through trust-based relationships, guidance, and staff support. The position requires handling confidential information and strong collaboration to influence practices and outcomes, managing complex initiatives, and fostering long-term commitment to DAI across the organization.

Requirements

• Proven experience in the DAI field, including successfully operationalizing organizational strategy, set goals, track progress, and support multi-department initiatives
• Strong organizational skills, be detail-oriented and possess the ability to follow projects through to completion
• Skilled at collecting and analyzing data to assess program impact, inform decisions, and mitigate risks
• Experience leading complex, cross-organizational projects from planning through implementation and evaluation
• Experience managing short-term and long-term projects, vendors, with the ability to establish priorities that will effectively utilize the staff’s time and the department’s resources, and following projects through to completion
• Strong project management skills including the ability to handle multiple projects simultaneously, clearly communicate progress, and address issues while still meeting required deadlines
• Deep knowledge of disability, accessibility & inclusion, ableism, and disability justice in workplace systems and culture
• Strong interpersonal skills and an ability to work collaboratively with others including cross departmentally as part of a team
• Demonstrated ability to advise and support staff and partners on accessibility, disability inclusion, and policy alignment
• Experience conducting organizational assessments or audits and developing actionable improvement plans
• Skilled in identifying learning needs, developing or overseeing DAI-focused training, facilitating workshops, and evaluating effectiveness
• Ability to translate complex DAI concepts into practical, accessible guidance for staff and leadership
• Strong relationship- and team-building and consultative skills; ability to influence outcomes without direct authority
• Experience engaging cross-functional teams, ERGs, vendors, and consultants to achieve DAI initiatives
• Comfort working in a complex environment with multiple and at times competing priorities and goals
• Commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts
• Critical thinker with demonstrated problem-solving skills and the ability to make independent decisions
• Excellent communication skills for internal messaging, newsletters, reporting, and advising
• Strong organizational skills for scheduling, procurement, vendor management, and documentation

Responsibilities

• Manage and sustain the organization’s DAI program, translating strategy into day-to-day operations and cross-functional initiatives
• Partner closely with departments across the organization to embed DAI practices into policies, practices, and ways of working
• Support organizational culture change by building trust-based relationships, providing guidance and education, and staff support
• Manage complex initiatives while fostering long-term commitment to DAI across the organization
• Support the DAI Strategic Plan vision and project management, seeking to align it with the ACLU’s overall strategic direction
• Support the communication of the DAI team’s projects, initiatives, and accomplishments across the organization, ensuring consistent and transparent messaging that highlights progress, key milestones, and the impact of the DAI team’s leadership
• Help drive project management for specified large DAI-centered cross-departmental and cross-organizational, multi-team, primarily internal-facing projects and initiatives including DAI Steering Committee, working or project groups
• Collect, monitor, and report on data regarding disability, accessibility, and inclusion goals as well as recruitment, hiring, and attrition trends in collaboration with the HR team
• Serve as a primary liaison to the Disability Employee Resource Group (ERG)
• Manage DAI projects, ensure they meet objectives, engage appropriate stakeholders, and effectively communicate status, risks, and deliverables
• Serve as the DAI team’s main point of contact for external vendors and consultants on projects; oversee vendor and consultant procurement process, gather and submit financial documentation, and work with counsel to generate contracts, all with accuracy and timeliness
• Lead and conduct yearly organization-wide audits of ACLU practices to assess gaps in workplace accessibility and inclusion, assessing areas of attention and developing action plans to address
• Monitor alignment of ACLU’s policies and practices with disability law, regulations, the ACLU’s internal disability affirmative action policy, and industry best practices
• Develop, lead, and evaluate DAI-focused training curriculum and workshops for national staff on topics including but not limited to ableism, disability justice, and inclusion by design
• Function as a thought partner and collaborator with the SDDAI on developing direct resources and providing informed, expert consultation to the organization on best practices for workplace accommodations, recruiting and hiring staff with disabilities, creating accessible trainings, and confronting ableism and ableist language, etc.
• Work in concert with the Affiliate Support & Nationwide Initiatives team to provide support and resources for affiliates to integrate DAI principles and practices
• Serve as the entry point for internal DAI conflict resolution, and assist in developing and providing resources to promote the successful execution of various conflict resolutions
• Act as a key DAI partner and advisor in programmatic and departmental initiatives
• Other projects as assigned
• Manage systems for communication so National staff have the most up-to-date information, feel connected to the larger team and mission
• Create monthly DAI newsletters to cover a wide range of topics; liaise with other departments as needed
• Maintain, update, and create contents for the intranet pages for the DAI team

Benefits

• Time away to focus on the things that matter with a generous paid time-off policy
• Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
• Plan for your retirement with 401k plan and employer match
• Support for employee growth and development through annual professional development funds, internal professional development programs and workshops

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees