Accessibility Program Manager

Project Management Institute

4d • $131,600 - $160,800

About The Position

You will function as an internal consultant and program strategist, partnering with product teams, marketing and communications teams, learning organizations, certification teams, legal advisors, and procurement leaders to build the skills, processes, and infrastructure needed to make PMI’s digital products and services consistently accessible to all members and customers globally. Combining technical accessibility expertise with change management, stakeholder engagement, training, and program coordination — empowered to define and advance PMI’s accessibility practices at an enterprise level. Leading major cross-functional programs, owning vendor and partner ecosystems, establishing quality standards and compliance frameworks, and partnering with executive leadership to integrate accessibility into product, technology, and learning roadmaps.

Requirements

• Bachelor’s or Master’s degree in UX Design, Human-Computer Interaction, Technology, or a related field
• 7–10+ years of experience in digital accessibility strategy, inclusive design, or program leadership
• Proven experience leading enterprise-level accessibility programs and influencing organizational change
• Deep knowledge of global accessibility regulations and legal frameworks
• Certifications - IAAP CPACC required; validates governance, legal risk, and organizational management strategies across global accessibility frameworks; IAAP CPWA required or in active pursuit; demonstrates breadth of both technical and strategic accessibility mastery required to lead enterprise programs
• Expert-level knowledge of WCAG 2.2 AA, Section 508, EN 301 549, ADA, and the EU Accessibility Act
• Advanced experience with all major assistive technologies across desktop, mobile, and emerging platforms
• Strong program and project management capabilities with a track record of delivering at scale
• Executive-level communication and strategic planning skills
• Expertise in accessibility audit methodologies, VPAT/ACR production, and remediation prioritization
• Leadership and cross-functional influence skills across design, engineering, product, and legal stakeholders
• Expert problem-solving and risk assessment abilities in high-stakes compliance environments

Nice To Haves

• Experience with accessibility across exam delivery platforms, accommodation workflows, eLearning content authoring, software products, and member-facing digital services is strongly preferred
• Familiarity with the unique compliance and user experience challenges of a professional association or certification organization is a significant advantage

Responsibilities

• Function as an internal consultant and program strategist.
• Partner with product teams, marketing and communications teams, learning organizations, certification teams, legal advisors, and procurement leaders.
• Build the skills, processes, and infrastructure needed to make PMI’s digital products and services consistently accessible to all members and customers globally.
• Define and advance PMI’s accessibility practices at an enterprise level.
• Lead major cross-functional programs.
• Own vendor and partner ecosystems.
• Establish quality standards and compliance frameworks.
• Partner with executive leadership to integrate accessibility into product, technology, and learning roadmaps.

Benefits

• an excellent total package, with compensation and benefits based upon your geographic location.
• skill development opportunities, to help you grow now and into the future.
• access to a global network, to enrich your professional experience.
• flexible options to help balance work time and your time
• award and bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior