Directory Management Life Cycle Specialist (Puerto Rico)
About The Position
RTX is seeking a Directory Management Life Cycle Specialist to join our Directory Management Operations Life Cycle team. This role will work with various vendors and stakeholders to help maintain enterprise wide solutions. This role is responsible for supporting the management of multiple Active Directory domains, Azure cloud environments, and the tools supporting them. Further responsibilities include troubleshooting system issues, documenting processes and procedures, non-standard change implementations and participating in program / project calls. This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.
Requirements
- A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
- Experience with scripting (PowerShell)
- Experience with change management processes
- Experience managing large multi-forest Active Directory environments
- Experience working with One Identity Active Roles
- Experience with using Splunk to review logs
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Nice To Haves
- Ability to work independently with limited supervision and provide clear and documented status updates and metrics.
- Must have the ability to quickly learn and adapt to new concepts, capabilities or tools.
- Team player with proven collaboration, critical thinking and problem-solving skills.
- Ability to troubleshoot complex problems with minimal guidance.
Responsibilities
- Installation, customization, configuration, and support of Active Directory support and governance tools.
- Support processes that are needed to maintain an efficient platform. This may include but is not limited to promoting or demoting domain controllers, updating sites and services, and maintaining currency / patching on directory management systems.
- Review and update process documentation.
- Participate in production support for Sev 1 / Sev 2 incidents.
- Travel approx. 10%
Benefits
- parental (including paternal) leave
- flexible work schedules
- achievement awards
- educational assistance
- child/adult backup care
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
