Directorate Manager - UEC / Medicine

The Royal Wolverhampton NHS Trust•Wolverhampton, WV

About The Position

The Directorate Manager - UEC / Medicine role is responsible for providing management support to the Divisional General Manager, developing and implementing business plans, and improving service delivery, workforce development, and patient pathways. The post holder will take a lead role in managing key objectives, ensuring business, finance, performance, risk management, and governance are appropriately handled within the Directorate. They will also facilitate staff development and ensure effective communication systems. The role contributes to the clinical, business, and corporate success of the Trust, establishing policies for new areas and being responsible for their own professional actions.

Requirements

Management support to the Divisional General Manager and Senior Matron.
Development and implementation of business plans.
Improved models of service delivery, workforce development, and business planning.
Reduction of unnecessary waits and delays in patient pathways.
Management of key objectives as delegated.
Ensuring Business, Finance, Performance, Risk Management and Governance are appropriately carried out.
Meeting all key targets.
Facilitating staff and team development.
Ensuring effective communication systems operate within areas of responsibility.
Supporting the clinical and business success of the Directorate.
Contributing to the corporate success of the Trust.
Responsibility for own professional actions.
Establishing policies for new/developing areas.
Formulation and implementation of long-term strategic plans.
Robust performance monitoring and achievement of contractual targets and standards.
Management of delegated budgets.
Achievement of quality standards.
Establishment of local quality standards.
Identification and implementation of centralized functions for cost and service efficiencies.
Development of a Directorate strategy to enhance quality standards.
Coordination, implementation, and review of quality initiatives.
Addressing operational issues from governance reviews and implementing action plans.
Identification of opportunities for change to improve clinical practice, quality, or efficiency.
Management of a delegated budget to ensure income and expenditure balance.
Production of monthly reports on income, expenditure, and activity.
Development and production of monthly performance reports and KPIs.
Overseeing and supporting integrated clinical work streams.
Establishment of effective two-way communication.
Ensuring appropriate communication processes and cascading of information.
Promotion of Directorate achievements and activities.
Ensuring Team Briefing operates effectively.
Overseeing the management of the Directorate Team.
Agreeing performance objectives for staff and monitoring progress.
Recruitment of staff within the Directorate.
Development and support of training and education programs.
Overseeing the investigation of complaints.
Contribution to the development of the business plan.
Leading on the centralized operational delivery of enhanced services and projects.
Support in the preparation of business cases.
Ensuring activity and quality targets are met.
Identification and undertaking of risk assessments and production of contingency plans.
Implementation of agreed plans.
Participation in workforce planning.
Ensuring a full performance appraisal program and personal development plans.
Working within the framework of Trust HR strategy, policies, and procedures.
Reviewing systems and patient processes for continual improvement.
Operational responsibility for project implementation.

Nice To Haves

The Trust is committed to supporting all employees to achieve a healthy work life balance and will consider all requests to work flexibly.
Applicants are encouraged to discuss their individual circumstances with the Recruiting Manager.
If the post requires qualifications or professional registration, proof will be required as part of the pre-employment process.
The Trust will check qualification certificates back to the source provider.
The Trust welcomes suitably qualified applicants including those who may require a Trust issued Certificate of Sponsorship.
Not all roles are eligible for visa sponsorship; applicants should check eligibility prior to applying.

Responsibilities

Provide business and operational management support to the Divisional General Manager and Senior Matron.
Develop business plans for the Directorate in conjunction with the Divisional General Manager.
Identify opportunities for new markets and schemes to generate additional income.
Develop appropriate strategies for inclusion in the business plan to capitalize on income-generating opportunities.
Formulate and implement long-term strategic plans for the Directorate.
Ensure robust performance monitoring within the Directorate and achievement of contractual targets and standards.
Provide appropriate financial and activity information to the Directorate and support budget management.
Ensure quality standards, both agreed with commissioners and dictated by national policy, are achieved.
Establish local quality standards to improve patient care and Directorate efficiency.
Identify and implement centralized functions across the Directorate to generate cost and service efficiencies.
Develop a Directorate strategy to enhance quality standards in line with Trust objectives.
Ensure quality initiatives are coordinated, implemented, and reviewed.
Address operational issues arising from governance reviews and ensure action plans are implemented.
Identify opportunities for change to improve clinical practice, quality, or efficiency.
Manage a delegated budget to ensure income and expenditure balance.
Independently produce monthly reports on income and expenditure, activity against plan, and projected trajectories, explaining variances.
Develop and produce monthly performance reports, key performance indicators, and other ad hoc reports.
Oversee and support integrated clinical work streams in achieving key targets and unified pathways.
Establish effective two-way communication with all staff within the Directorate and the Trust, managing complex and sensitive information.
Ensure appropriate communication processes are in place to cascade information within the directorate and take corrective action as necessary.
Promote the achievements and activities of the Directorate internally and externally, preparing marketing and public relations information.
Ensure Team Briefing is operating effectively within the Directorate and take corrective action as necessary.
Oversee the management of the Directorate Team, including establishment, skills mix, and delegated authority.
Agree performance objectives for staff and monitor progress.
Be conversant with employment practices and policies and be responsible for staff recruitment within the Directorate.
Develop and support training and education programs to facilitate specialty development.
Oversee the investigation of complaints within the Directorate and ensure appropriate action is taken.
Contribute to the development of the business plan for the directorate in line with the Trust’s objectives.
Lead on the centralized operational delivery of all local and national enhanced services and other schemes or projects.
Support the Divisional General Manager in preparing business cases for opportunities and investment proposals.
Ensure activity and quality targets are met.
Identify and undertake risk assessments related to contract or business success, and produce contingency plans and options appraisals.
Implement agreed plans as necessary.
Participate in workforce planning within the business planning process.
Ensure a full performance appraisal program is implemented and all employees have a personal development plan.
Work within the framework of the Trust Human Resources strategy, policies, and procedures, and facilitate compliance within the directorate.
Review systems and patient processes within the directorate for continual improvement of services and patient flow, particularly for streamlined pathways, producing recommendations and action plans.
Have operational responsibility for the implementation of projects, as agreed with the Divisional General Manager.