Caseworker/CSRI Victorville (UEC)

CSU Careers•San Bernardino, CA

7d•Onsite

About The Position

About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Staff, Non-Exempt, Full Time, Benefited position through 6/30/2026 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $3,700.00- $4,600.00 per month. Location: CSRI Victorville Center Work Schedule 40 hours per week. Typically, 8:45am-5:15pm, Monday through Friday with some evenings and Saturdays required. Hours are subject to change depending on business requirements. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the Center Manager, the Caseworker will work independently to: Client Intake, Assessment and Support: Conduct intake to orient and assess client needs, goals, and risk factors. Develop individualized and tailored case management plans including exit planning for after care services. Provide guidance and referrals to resources such as housing, job training, counseling, legal services, etc. Case Management: Provide face-to-face interaction and communication with client to monitor progress and provide ongoing support to ensure they remain on track with their case management plan. Continuously update case management plan by assisting client in identifying and responding to barriers. Documentation and Compliance: Continuously maintain current and accurate records of client interactions and progress. Compile reports for supervisors and stakeholders as required. Ensure compliance with organizational policies and legal standards meeting including applicable HIPAA standards. Collaboration: Work in partnership with colleagues, parole officers, service providers, and community organizations to coordinate care. Ensure clients receive necessary resources and fair treatment. Facilitate access to additional reentry resources and support. Professional Development: Stay informed about current trends, policies, and resources related to case management and client services. Participate in ongoing team meetings, trainings and certification programs as required. Some regional travel may be required.

Requirements

Associate degree or higher and a minimum of two (2) years of experience working with the criminal justice population; OR High school diploma, or its equivalent, and a minimum of four (4) years of experience working in a similar position with the criminal justice population.
Strong interpersonal and communication skills.
Ability to work collaboratively with clients and other professionals.
Knowledge of reentry programs, criminal justice systems, and resources.
Ability to use standard office equipment and standard office software, such as Microsoft Word, Excel, and Access, email, internet programs and communication platforms, such as Zoom, and related computer software programs.
Typing/keystroke skills are required; a speed of 45 W.P.M. is necessary.
Empathy and cultural competence.
Strong organizational and time-management skills.
Commitment to supporting justice-involved individuals in achieving positive outcomes.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position.
Fingerprinting is required for all employees.

Nice To Haves

Bachelor’s degree in Social Work, Psychology, Criminal Justice, Counseling, or a related human services field.

Responsibilities

Conduct intake to orient and assess client needs, goals, and risk factors.
Develop individualized and tailored case management plans including exit planning for after care services.
Provide guidance and referrals to resources such as housing, job training, counseling, legal services, etc.
Provide face-to-face interaction and communication with client to monitor progress and provide ongoing support to ensure they remain on track with their case management plan.
Continuously update case management plan by assisting client in identifying and responding to barriers.
Continuously maintain current and accurate records of client interactions and progress.
Compile reports for supervisors and stakeholders as required.
Ensure compliance with organizational policies and legal standards meeting including applicable HIPAA standards.
Work in partnership with colleagues, parole officers, service providers, and community organizations to coordinate care.
Ensure clients receive necessary resources and fair treatment.
Facilitate access to additional reentry resources and support.
Stay informed about current trends, policies, and resources related to case management and client services.
Participate in ongoing team meetings, trainings and certification programs as required.