Director (CRE)

Cushman & Wakefield•Tysons Corner, VA

About The Position

The Director (CRE) manages one or more national or local real estate accounts, providing timely, consistent, and accurate information to support portfolio operations and meet client and company objectives. The role serves as an integration point for the client’s service platform, ensures sound and consistently applied accounting practices, and provides management team members with the general and financial information needed to make informed decisions and fulfill their operating responsibilities. The Director leads geographically or functionally distinct markets and implements business-unit strategy. The position builds client relationships and provides proactive customer service, oversees property and portfolio financial administration, and works with property and asset management teams on budgets, cash flow, staffing, tenant concerns, and construction projects. It also oversees staff development, performance evaluations, and succession planning. The position operates in a professional office environment and regularly involves travel between properties and buildings, sometimes outdoors in varying weather conditions. Eligible employees may enroll in benefit programs, generally including health, vision, and dental insurance, flexible spending and health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work. Competitive pay is offered; compensation for the position is $124,100–$146,000, subject to factors including location, experience, and qualifications.

Requirements

Bachelor’s degree in Business or a related discipline.
At least 8 years of real estate property management or related experience.
At least 5 years of supervisory experience.
CPM and/or RPA comparable experience in a senior leadership role.
Real estate license.
Ability to monitor and anticipate industry trends and changes.
Advanced knowledge of Microsoft Office Suite.
Initiative in taking on additional assignments and responsibilities.
Advanced problem-solving ability and ability to handle a variety of options in complex situations.
Expert-level analytical and quantitative skills.
Business and financial acumen, leadership, oral and written communication, customer/client focus, and time-management skills.

Nice To Haves

Industry designations.
Active participation or leadership in external charitable and local or national industry-related organizations.

Responsibilities

Provide leadership for geographically or functionally distinct markets and implement business-unit strategy.
Develop communication styles and relationships suited to each client’s preferences and provide proactive customer service.
Communicate proactively about performance, including when it falls short of expectations and when it meets or exceeds them.
Regularly engage with tenants to assess satisfaction with building operations and address problems alongside the Property Manager.
Coordinate or prepare client reports, annual budgets, and other documents in accordance with agreements and client instructions; review financial information and variances with the Property Management Team.
Participate in preparing annual budgets and revisions, and oversee operations’ compliance with client-approved budgets.
Ensure completion of property tax administration and supervise property tax consultant services.
Ensure administration of property and liability insurance requirements.
Ensure compliance with client-established purchase order systems, contracts, policies, procedures, and accounting requirements.
Oversee billing, invoice payments, and fund disbursements; monitor cash flow and cash requirements with the Property Manager to ensure efficient use of cash.
Assist the Client/Asset Manager and Property Manager with cost allocations, re-billable costs, inventory accounting, purchasing procedures, and special accounting issues.
Maintain internal financial benchmarks for portfolio assets, including occupancy, income, delinquency percentage, IRR, and cash flow, as defined by the Director and Asset Manager.
Coordinate construction projects with the Construction Manager and Property Manager, and approve construction contract documents and final invoices.
Staff and develop bench strength and succession plans to position the business for new opportunities.
Regularly inspect properties with staff.
Conduct annual performance evaluations and career-path discussions, and ensure property management and maintenance staff receive annual evaluations.
Analyze and recommend property staffing needs, personnel actions, salary administration, promotions, training, and career development.