Director

Alternative HR LLC • Hanover, PA

5d

About The Position

The Director acts as an agent in the management and administration of all business aspects of the agency and office operations. The role is responsible for planning, coordinating, managing, and directing agency activities and programs, while providing leadership and consultation to office staff.

Requirements

• High school graduate.
• At least three years of experience in private duty operations and management.
• Ability to supervise and direct personnel.
• Good communication, negotiation, and public relations skills.
• Proven ability to accurately manage detailed information.
• Ability to deal tactfully with clients, family members, referral sources, and payers.
• Autonomy, organization, assertiveness, flexibility, and cooperation in performing job duties.

Nice To Haves

• A two-year degree in business or a health care-related field is preferred but not required.

Responsibilities

• Direct daily business operations and assist with implementing financial policies, payroll, and cost controls.
• Plan ongoing assessments of community needs and develop and administer programs as part of strategic initiatives.
• Ensure compliance with state, local, and federal laws relating to agency operations, including in-office operations, wage and hour regulations, OSHA, and E.E.O.
• Evaluate environmental working conditions for field and office employees and maintain a safety program to lessen company liability under workers’ compensation.
• Plan, organize, administer, and coordinate agency operations.
• Use creative marketing techniques and stay informed about competitors’ pricing, marketing strategies, and services.
• Participate actively in professional organizations and maintain good standing in the medical, professional, and local community.
• Maintain visibility, foster public relations, and participate in speaking engagements.
• Provide leadership in developing objectives, standards of care, policies, and procedures affecting programs.
• Ensure maximum reimbursement through efficient billing and collections operations and effective accounts receivable using QuickBooks.
• Coordinate and manage after-hours on-call.
• Present a professional image and dress in accordance with the agency dress code.
• Protect the confidentiality of client and agency information through effective controls and direct supervision.
• Respond promptly and courteously to client inquiries or problems as needed.
• Establish and maintain positive working relationships with clients, family members, payers, and referral sources.
• Provide leadership and consultation to office staff and demonstrate the organization’s values.
• Complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED