Transformation Programs - Technology/Data

SMBC • Charlotte, NC

7d • Hybrid

About The Position

SMBC Finance is undertaking a major initiative to review and enhance critical Finance processes within its US operations, including financial planning, reporting, and data management. Finance Change works with core Finance teams and colleagues across Technology, Risk, Compliance, and other areas to establish and manage large-scale programs implementing processes, methodologies, and systems that meet regulatory requirements and industry best practices.

The Director will manage a portfolio of prioritized change projects, heavily aligned to Technology, Data, and AI, working closely with senior stakeholders across SMBC Americas and guiding junior staff. The role includes project execution, program design, stakeholder engagement, progress monitoring, executive reporting, and supporting the professional development of team members. SMBC uses a hybrid workforce model, with employees working from home and an SMBC office; employees must live within a reasonable commuting distance of their office. Candidates will learn the specific hybrid schedule during the interview process. Hybrid work may not be available for some roles.

Requirements

• At least 10 years of experience in change/project management, financial services, or related experience.
• Ability to independently manage complex projects and coordinate across multiple stakeholder groups, with rigorous attention to detail.
• Significant knowledge of change/program management, financial operations and planning, risk and controls management, IT processes, and data management.
• Ability to strategically develop and implement complex process and technology change management initiatives.
• Ability to prioritize across multiple projects and manage competing deadlines with stakeholders.
• Strong understanding of financial management of project budgets and resources.
• Excellent interpersonal skills and ability to influence and build effective partnerships with colleagues and team members at all levels.
• Ability to manage a team of resources and monitor a large book of work comprising multiple initiatives.
• Ability to work independently in ambiguous, not clearly defined environments.
• Flexibility and ability to meet tight deadlines.
• Excellent verbal, written, and presentation skills for producing and presenting management-ready materials.
• Proficiency in Word, PowerPoint, and Excel.
• Must live within a reasonable commuting distance of the SMBC office location.

Responsibilities

• Manage a portfolio of Finance change projects and workstreams, and produce executive management updates and presentations.
• Design and support change management programs, including stakeholder assessments, impact analyses, and development and execution of strategies and plans.
• Execute project management responsibilities for large-scale Finance Change initiatives, providing execution rigor, accountability enforcement, progress monitoring, and stakeholder communication.
• Contribute to the design and implementation of programs and technology strategy to establish projects that deliver sustainable, scalable solutions.
• Set objectives and targets to measure project execution, delivery, and success criteria for critical milestones and deliverables.
• Monitor projects on an ongoing basis and provide transparent reporting to impacted stakeholders and senior management.
• Build collaborative relationships with key internal and external stakeholders.
• Support team members’ professional development, continuous learning, knowledge sharing, teamwork, and development of knowledge capital.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed