Director, Capital Caring Kids

Capital Caring • Fairview Park, VA

1d

About The Position

The Director of Capital Caring Kids serves as the key ambassador for the pediatric hospice program across Capital Caring Health service areas. The role builds relationships with hospitals and outpatient clinics serving pediatric populations and provides leadership and operational support to the pediatric clinical team. The Director oversees pediatric staff, volunteers, and interns; supports patient-care excellence and quality improvement; coordinates referrals and timely admissions; assists with interdisciplinary team meetings; and provides complex care coordination for pediatric patients under concurrent care guidelines. The position also provides administrative, clinical, operational, and logistical support for pediatric programs under the direction of the Vice President, Pediatric Services and in partnership with the Vice President, Capital Caring Health.

The Director provides supervision, mentorship, and guidance to pediatric staff and supports community partnerships, grant management and reporting, and other program activities. The role develops outreach and education to raise awareness of the pediatric program, meets with prospective patient families, coordinates consent and start of care, and maintains communication among families, providers, vendors, and Capital Caring Health teams. It supports Virtual Pediatric Consultative Rounds and other pediatric services, contributes to care standards and protocols, and participates in quality, compliance, strategic planning, and performance improvement activities.

The position collaborates with internal teams, outside providers, and payers; coordinates educational and marketing resources; participates in pediatric conferences and community events; and supports contract-bed facility coordination. It also contributes to pediatric census-building analysis, fundraising events, and grant proposals. The compensation range is $96,103.54–$143,040.51. Employment is subject to post-conditional-offer drug and/or alcohol testing and applicable background-screening eligibility requirements.

Responsibilities

• Serve as the key ambassador for the pediatric hospice program across Capital Caring Health service areas.
• Build relationships with targeted hospitals and outpatient clinics with large pediatric patient populations.
• Provide leadership and operational support to the pediatric clinical team and supervise, mentor, and guide pediatric staff, volunteers, and interns.
• Coordinate referrals and ensure timely admissions, including facilitating interdisciplinary team meetings.
• Coordinate complex care for pediatric patients in accordance with concurrent care guidelines, including referral documents, orders, certifications, and communication with providers, vendors, and receiving neighborhoods.
• Meet with families of prospective pediatric patients to explain services, philosophy of care, and home-care needs; facilitate consent, start of care, and coordination with Financial Case Managers as appropriate.
• Provide families with an empathetic and therapeutic approach to pediatric hospice services.
• Provide administrative and logistical support for bi-weekly Virtual Pediatric Consultative Rounds, including orienting and educating team members on the program platform, care coordination, quality tools, and expectations.
• Coordinate Virtual Pediatric Consultative Rounds with outside partners, including Children’s National Medical Center, INOVA Fairfax, Georgetown, and John’s Hopkins.
• Support and oversee other pediatric-directed programs and supportive services.
• Research and assist with developing pediatric best-practice standards and protocols in consultation with appropriate leaders and clinicians, in compliance with applicable requirements.
• Assist with developing quality-of-care standards and metrics, participate in quality improvement, identify quality measures, and propose performance improvement initiatives.
• Serve on committees or teams as appointed and help develop protocols and training to ensure interdisciplinary team members have appropriate skills and competencies.
• Assist with strategic goals, quality improvement, performance enhancement, and cost-savings assessment by gathering business, financial, service, and operations information; prepare periodic management reports as needed.
• Assist with developing, coordinating, and implementing pediatric policies, procedures, and productivity standards across service areas.
• Maintain service quality by applying pediatric quality and customer-service standards, analyzing and resolving problems, and recommending system improvements.
• Stay abreast of pediatric hospice and palliative care trends and relevant state and federal regulatory changes.
• Collaborate with internal teams, outside providers, and payers to educate them and provide resources on concurrent care and pediatric services.
• Orient and educate referral sources on how and when to use Capital Caring Health services.
• Identify needed educational programming and support external educational offerings, including coordinating events and delivering presentations to providers, community organizations, and parents.
• Collaborate with Communications to develop marketing materials and other resources explaining the pediatric program.
• Participate in pediatric conferences, educational events, networking groups, and associations as appropriate.
• Coordinate with staff at contract-bed facilities regarding hospice plans of care and standing orders, and help implement plans to address identified needs.
• Identify neighborhood features and report outcomes and market trends related to pediatric census building.
• Assist with fundraising events and grant proposals through research and reports as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed