Director, Workforce Management
About The Position
This position establishes a proactive and financially disciplined approach to workforce planning by connecting anticipated demand with capacity, staffing, hiring, and budget decisions. It helps leaders determine how much capacity is needed, where that capacity should come from, and the operational and financial implications of those choices. The role provides strategic leadership to business partners across Unum Group, directs activities, and influences business decisions and outcomes. It may have direct or indirect management responsibility for professional staff. The Director develops, implements, and ensures adherence to workforce management policies and procedures that improve enterprise operations, consistency, controls, process efficiency, and effectiveness. The role partners across the global enterprise, supports transformation and change, leads workforce management analysis and reporting, advises business areas on policies and planning, and presents findings and recommendations to senior management.
Requirements
- Bachelor’s degree.
- Comprehensive knowledge of finance at practical and policy levels, and the technical skills required to support it.
- Proficiency with technology necessary to carry out the responsibilities.
- Strong negotiation and partnership skills across management levels, with the ability to influence and challenge decisions and processes.
- Ability to frame issues, options, and solutions using financial data for business decision-making.
- Experience navigating change positively with individuals and teams.
- Experience working with all corporate levels, including senior management, and with external contacts.
- Ability to work in a fast-paced, detailed, deadline-oriented environment while balancing multiple priorities and resources.
- Excellent conflict resolution and facilitation skills.
- Strong conceptual thinking rather than relying strictly on a rules-based framework.
Nice To Haves
- At least seven years of relevant work experience, preferably in workforce management at a large corporation.
- In-depth understanding and application of financial services and/or insurance sector accounting.
Responsibilities
- Establish a proactive, financially disciplined workforce planning approach that connects anticipated demand with capacity, staffing, hiring, and budget decisions.
- Build and maintain cooperative, productive cross-functional partnerships throughout the global enterprise.
- Model positive change management and lead individuals and teams through new operating models and methodologies, creating opportunities for discussion and deliberation.
- Build agility and resilience within teams and the broader Finance organization to drive transformation.
- Coach and mentor individuals, support their development, and build organizational bench strength and core competencies.
- Seek opportunities to increase business knowledge and create visibility within the organization.
- Maintain working knowledge of Unum Group finance functions, processes, reporting systems, and requirements.
- Directly or indirectly lead a team in completing reporting and analysis accurately, and manage day-to-day team activities and reporting for the specified area.
- Direct maintenance of systems and data assets that support areas of responsibility.
- Provide workforce management consulting to business areas on compliance with corporate policies and procedures, technical inquiries, and planning and forecasting processes.
- Review reporting and administrative processes and procedures to streamline activities and increase productivity.
- Maintain compliance with corporate policies, procedures, controls, and external regulatory requirements.
- Lead business initiatives and projects.
- Research, recommend, and implement technical solutions for areas of responsibility.
- Present reporting and analysis to senior management; identify and research unusual trends; make recommendations; and lead detailed analyses and forecasts of complex aspects of financial performance.
- Monitor industry trends and issues and assess their impact on business needs.
Benefits
- Health, vision, and dental benefits.
- Short- and long-term disability benefits.
- Performance-based incentive plans.
- Paid time off, including paid time to volunteer.
- 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether or not the employee contributes.
- Mental health support.
- Student loan repayment options.
- Tuition reimbursement.
- Flexible work environments.
- Career advancement opportunities.
- Award-winning culture and inclusion and diversity as a priority.
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What This Job Offers
Job Type
Full-time
Career Level
Director
