Director, Walmart

Diageo•Bentonville, AR

3d•$159,225 - $265,375•Onsite

About The Position

The Director, Customer Business Team serves as the General Manager for Diageo's Walmart Spirits and Beer business. The role is accountable for leading enterprise customer strategy, commercial performance, organizational capability, and executive customer relationships while developing a high-performing commercial team that consistently delivers profitable growth across Walmart's physical and digital ecosystem. Success is measured through business performance, customer partnership, organizational capability, and long-term value creation. The Director leads Diageo's end-to-end commercial relationship with Walmart across the Spirits and Beer portfolios. Working closely with Walmart merchants, replenishment teams, omnichannel partners, supply chain leadership, and distributor organizations, the Director develops integrated commercial strategies that strengthen category performance while advancing Diageo's long-term growth ambitions. The role requires balancing strategic customer partnership, disciplined financial management, operational excellence, and organizational leadership within one of the world's most sophisticated retail environments. Walmart operates at unmatched scale, requiring disciplined planning, operational precision, and enterprise collaboration. Success requires leadership across Merchandising, Replenishment, Omnichannel, Walmart Connect, Supply Chain, Modular Planning, Inventory Productivity, Everyday Value, Shopper Experience, and Data & Insights. The Director is expected to build enterprise relationships that enable Diageo to become Walmart's preferred category growth partner.

Requirements

Demonstrated success leading enterprise customer businesses within large-scale retail environments.
Experience managing complex commercial organizations, executive customer relationships, cross-functional teams, and organizational capability.
Proven leadership of large customer P&Ls and strategic planning.

Responsibilities

Lead enterprise understanding of Walmart's strategy, operating model, financial priorities, shopper expectations, and omnichannel evolution.
Create customer strategies that support Walmart's objectives while strengthening Diageo's long-term business.
Convert shopper, category, customer, and marketplace insight into scalable enterprise commercial strategies.
Lead Annual Operating Planning, Joint Business Planning, modular reviews, innovation strategy, pricing architecture, and omnichannel growth planning.
Ensure every recommendation clearly demonstrates customer value.
Build the commercial operating system that consistently delivers execution excellence across Walmart.
Coordinate internal teams, distributors, replenishment, customer operations, supply chain, and field execution.
Create organizational discipline around planning, execution, and accountability.
Create an organizational culture grounded in disciplined performance management.
Lead business reviews, customer scorecards, investment optimization, forecasting, and continuous improvement.
Represent Walmart's voice throughout Diageo.
Influence innovation priorities, portfolio strategy, resource allocation, commercial capability, omnichannel investment, and customer strategy.
Establish the commercial standards that define how Diageo engages Walmart.
Develop the commercial capability of the Walmart Customer Business Team.
Coaching two direct reports.
Building strategic thinking capability.
Developing financial acumen.
Strengthening executive communication.
Driving cross-functional leadership.
Succession planning.
Talent development.
Building an inclusive, high-performing culture.
Create the commercial operating rhythm that enables sustained excellence.
Model enterprise commercial leadership.
Overall Spirits & Beer P&L.
National customer strategy.
Executive Walmart relationships.
Cross-functional leadership.
Omnichannel strategy.
Commercial investment stewardship.
Organizational capability development.
Enterprise customer influence.