Director, Walmart

Diageo • Bentonville, AR

2d • Onsite

About The Position

The Director, Customer Business Team serves as the General Manager for Diageo's Walmart Spirits and Beer business. The role is accountable for leading enterprise customer strategy, commercial performance, organizational capability, and executive customer relationships while developing a high-performing commercial team that consistently delivers profitable growth across Walmart's physical and digital ecosystem. Success is measured through business performance, customer partnership, organizational capability, and long-term value creation. The Director leads Diageo's end-to-end commercial relationship with Walmart across the Spirits and Beer portfolios. Working closely with Walmart merchants, replenishment teams, omnichannel partners, supply chain leadership, and distributor organizations, the Director develops integrated commercial strategies that strengthen category performance while advancing Diageo's long-term growth ambitions. The role requires balancing strategic customer partnership, disciplined financial management, operational excellence, and organizational leadership within one of the world's most sophisticated retail environments. Walmart operates at unmatched scale, requiring disciplined planning, operational precision, and enterprise collaboration. Success requires leadership across: Merchandising, Replenishment, Omnichannel, Walmart Connect, Supply Chain, Modular Planning, Inventory Productivity, Everyday Value, Shopper Experience, Data & Insights. The Director is expected to build enterprise relationships that enable Diageo to become Walmart's preferred category growth partner.

Requirements

• Demonstrated success leading enterprise customer businesses within large-scale retail environments.
• Experience managing complex commercial organizations, executive customer relationships, cross-functional teams, and organizational capability.
• Proven leadership of large customer P&Ls and strategic planning.

Responsibilities

• Lead enterprise understanding of Walmart's strategy, operating model, financial priorities, shopper expectations, and omnichannel evolution.
• Create customer strategies that support Walmart's objectives while strengthening Diageo's long-term business.
• Convert shopper, category, customer, and marketplace insight into scalable enterprise commercial strategies.
• Lead Annual Operating Planning, Joint Business Planning, modular reviews, innovation strategy, pricing architecture, and omnichannel growth planning.
• Ensure every recommendation clearly demonstrates customer value.
• Connect commercial initiatives to: Category Growth, Shopper Conversion, Basket Size, Everyday Value, Inventory Productivity, GMROI, Supply Chain Efficiency, Omnichannel Performance, Revenue, Profitability.
• Build the commercial operating system that consistently delivers execution excellence across Walmart.
• Coordinate internal teams, distributors, replenishment, customer operations, supply chain, and field execution.
• Create organizational discipline around planning, execution, and accountability.
• Create an organizational culture grounded in disciplined performance management.
• Lead business reviews, customer scorecards, investment optimization, forecasting, and continuous improvement.
• Represent Walmart's voice throughout Diageo.
• Influence: Innovation priorities, Portfolio strategy, Resource allocation, Commercial capability, Omnichannel investment, Customer strategy.
• Establish the commercial standards that define how Diageo engages Walmart.
• Ensure every interaction demonstrates preparation, financial credibility, operational excellence, and customer-first thinking.
• Create organizational consistency across all customer engagements.
• Develop the commercial capability of the Walmart Customer Business Team.
• Coach two direct reports.
• Build strategic thinking capability.
• Develop financial acumen.
• Strengthen executive communication.
• Drive cross-functional leadership.
• Succession planning.
• Talent development.
• Build an inclusive, high-performing culture.
• Create the commercial operating rhythm that enables sustained excellence.
• Model enterprise commercial leadership by knowing Walmart's business like it's our own.
• Lead with customer outcomes.
• Transform insight into enterprise strategy.
• Build organizational capability.
• Influence through collaboration.
• Create clarity through disciplined communication.
• Develop future commercial leaders.
• Drive continuous improvement.
• Represent Walmart's voice throughout Diageo.
• Manage overall Spirits & Beer P&L.
• Develop national customer strategy.
• Manage executive Walmart relationships.
• Drive cross-functional leadership.
• Develop omnichannel strategy.
• Steward commercial investment.
• Develop organizational capability.
• Influence enterprise customer strategy.

Benefits

• Attractive Rewards and Benefits package
• Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to handle your wellbeing and balance your priorities from day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed