Director, Visit Experience
About The Position
The Director for Visit Experience has the primary responsibility for directing the planning and implementing logistics for multiple admissions events, effectively relay event information to faculty and staff, supervising the visitor reception area, providing oversight to the student Admission Campus Explorer (ACEs) program, organizing and coordinating high school group visits, and ensuring that the student visit experience to La Salle University is welcoming and inclusive. The Director for Visit Experience must have the ability to interact in a positive and professional manner with students, faculty, administrators, staff and the public. It is critical that the direction serve as an expert on all aspect of customer service as it relates to hosting off campus guests, the details that go into planning large events, and in effectively supervising and mentoring professional and student staff.
Requirements
- Bachelor’s degree
- Ability to work as part of a team
- Ability to multi-task
- Strong organizational skills with a focus on details
- Excellent interpersonal skills
- Experience in event planning
- Experience working in higher education or a related field
- Knowledge of and commitment to the mission of La Salle University
Nice To Haves
- Master’s degree
- Strong customer service orientation and experience in developing recruiting and communication strategies
- Previous experience using Technolutions Slate CRM
- Previous experience using Ellucian’s BANNER
Responsibilities
- Directing the planning and implementing logistics for multiple admissions events
- Relaying event information to faculty and staff
- Supervising the visitor reception area
- Providing oversight to the student Admission Campus Explorer (ACEs) program
- Organizing and coordinating high school group visits
- Ensuring that the student visit experience to La Salle University is welcoming and inclusive
- Interacting in a positive and professional manner with students, faculty, administrators, staff and the public
- Serving as an expert on all aspects of customer service as it relates to hosting off-campus guests
- Managing the details that go into planning large events
- Effectively supervising and mentoring professional and student staff
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What This Job Offers
Job Type
Full-time
Career Level
Director
