Director, US Scaled (Ascend) Engage, Commerce, Google Customer Solutions

Google•Mountain View, CA

10h•$230,000 - $320,000

About The Position

Businesses of all sizes use Google’s advertising solutions to grow. This role leads the Ascend sales organization, working with its leadership team to set strategic objectives, enable business growth, and manage day-to-day operations. The Director uses data-driven sales management to drive performance and customer buy-in, and leads high-performing account teams in helping advertisers meet their marketing objectives with Google Ads. The role requires knowledge of the SMB landscape and online media, along with sales and analytical skills. It includes coaching teams in consultative selling, inspiring them to pursue ambitious goals, and enabling them to act like owners. As a business leader at Google, the Director represents the company’s values and business practices, attracts, develops, and retains talent, and promotes engagement, transparency, and respect. Google Customer Solutions (GCS) sales teams advise and serve small- and medium-sized businesses, helping them grow through Google’s products and services. The role works with the Ascend leadership team and customer-facing sales teams to shape business growth and customer success.

Requirements

Bachelor’s degree or equivalent practical experience in a business-to-business sales-related or business development commercial role.
15 years of experience in sales and marketing, including leadership in technology, Internet, or media industries.
5 years of experience in people management and leading geographically distributed sales teams.
Ability to travel 30% for conferences, offsites, customer meetings, and trainings as required.

Nice To Haves

Experience as a Go-To-Market Sales leader and executing against goals across account portfolios.
Experience managing managers and fostering career growth from early-career sellers to senior sales professionals.
Experience as an external thought leader in digital marketing solutions.
Experience building and mobilizing innovative business growth strategies with operational excellence.
Ability to communicate, present, and craft compelling narratives to influence internal and external technical and business stakeholders at C-suite level and across teams.
Expertise leveraging AI to improve sales processes and comfort operating amid ambiguity in an evolving product at global scale.

Responsibilities

Create a vision and strategy for the team aligned with GCS America’s priorities, including initiatives and key performance indicators; ensure the team has the resources to exceed goals and use the Google Platform effectively.
Hire, retain, inspire, and develop a customer-focused sales team that can engage successfully with senior client leadership.
Deliver business goals and drive incremental growth to accelerate year-over-year growth.
Own and strengthen executive-level relationships through C-level meetings, events, quarterly reviews, and speaking engagements.
Drive cross-functional collaboration and alignment with partner teams, including MMS counterparts, Marketing, New Business Sales, Finance, Central Strategy, and Large Customer Sales vertical teams.