Director, US International Tax

ServiceNow•Santa Clara, CA

3d•$192,400 - $300,650

About The Position

The Director, US International Tax is a key member of ServiceNow’s Tax Organization and global tax leadership team, reporting to the Senior Director, Global Tax Strategy and Planning. This role leads the US international tax provision and compliance functions and supports M&A, tax controversies, complex commercial transactions, and tax planning. The position is based in Santa Clara, California, and requires operating independently in a fast-paced environment while building strong relationships across the organization and with external advisors. The Director serves as a subject matter expert on US international tax matters, provides technical guidance to the Tax Team, and partners with cross-functional stakeholders to support forecasting, transactions, and business initiatives. The role also champions an AI-first culture by promoting learning and upskilling, identifying automation opportunities, and supporting modern AI-driven tax workflows.

Requirements

CPA, JD, or equivalent professional certification required.
12 or more years of progressive tax experience in public accounting (Big 4 or equivalent) and/or industry roles.
Substantial demonstrated experience in M&A tax due diligence, transaction structuring, pre- and post-acquisition integration step planning, post-acquisition tax optimization, and tax remediation.
Proven technical expertise in multinational tax operations, tax provision and compliance, transfer pricing, tax planning, and M&A transactions.
Deep understanding of US and global tax regulations, transfer pricing, tax provision, and compliance requirements, including acquisition and disposition structuring best practices.
Strong analytical and financial modeling capabilities, including tax modeling experience.
Strong tax research, technical analysis, and documentation skills to support and defend tax positions and maintain audit-ready documentation.
Solid project management skills and ability to manage internal and external relationships and advisor engagements effectively.
Strong critical thinking, attention to detail, and ability to navigate ambiguity in complex tax matters.
Ability to build collaborative working relationships across departments and solve problems collaboratively.
Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving.

Nice To Haves

MST, LLM, or another advanced degree.
Experience with large US-based multinational companies or SaaS companies is strongly preferred.

Responsibilities

Lead and oversee quarterly and year-end US international tax provision, including GILTI, FDDEI, BEAT, Subpart F, foreign tax credits, Section 987, CAMT, and related areas.
Lead US international tax compliance processes, including Forms 5471, 8858, 8865, 8991, 8992, and 1118, ensuring accuracy and timely submission.
Draft and review tax memos concerning tax positions and required disclosures; maintain audit-ready documentation and technical support materials.
Develop advanced tax modeling capabilities and prepare complex models to project annual effective tax rate and cash tax impacts for corporate forecasting.
Promote an AI-first culture in the global tax team through continuous learning and upskilling initiatives.
Partner with cross-functional stakeholders to identify automation opportunities, translate tax needs into technical requirements, and support AI-driven workflows for US international tax provision and compliance.
Provide technical guidance to the Tax Team as a subject matter expert on US international tax rules and regulations.
Manage US international tax controversy matters, including preparing and reviewing responses to tax authority information requests.
Support M&A and integration activities by identifying, analyzing, and advancing tax planning opportunities and acquisition value realization.
Support tax planning projects by preparing models to evaluate cross-border transactions, entity structures, and strategic business projects.
Partner with Corporate Development, Finance, FP&A, Accounting, Treasury, Legal, HR, Operations, and external tax advisors on forecasting, M&A transactions, and other business initiatives.
Monitor and analyze changes in domestic and international tax laws and regulations, assess company impacts, and recommend proactive responses.
Support ad hoc projects and special assignments as needed.