Director, US International Tax

ServiceNow•Santa Clara, CA

About The Position

The Director, US International Tax is a key member of ServiceNow’s Tax Organization and global tax leadership team, reporting to the Senior Director, Global Tax Strategy and Planning. Based in Santa Clara, California, the role leads US international tax provision and compliance and supports M&A, tax controversies, complex commercial transactions, and strategic tax planning. The successful candidate operates independently in a fast-paced environment and builds strong relationships with internal stakeholders and external advisors. The role oversees quarterly and year-end US international tax provision, tax compliance, modeling, documentation, and technical analysis. It also provides expertise on US international tax rules, supports acquisition and integration activities, monitors tax-law developments, and partners across the business to identify automation opportunities and introduce AI-driven workflows. The position offers a base pay range of $192,400–$300,650, plus equity when applicable, variable or incentive compensation, and benefits. Compensation varies based on qualifications, skills, competencies, and work location.

Requirements

CPA, JD, or equivalent professional certification required.
12+ years of progressive tax experience in public accounting (Big 4 or equivalent) and/or industry roles.
Substantial demonstrated experience with M&A tax due diligence, transaction structuring, pre- and post-acquisition integration step planning, post-acquisition tax optimization, and tax remediation.
Proven technical expertise in multinational tax operations, tax provision and compliance, transfer pricing, and tax planning, including M&A transaction experience.
Deep understanding of US and global tax regulations, transfer pricing, tax provision, and compliance requirements, as well as acquisition and disposition structuring best practices.
Strong analytical and financial modeling capabilities, including tax modeling experience.
Strong tax research, technical analysis, and documentation skills to support and defend tax positions and maintain audit-ready documentation.
Solid project management skills and ability to manage internal and external relationships and advisor engagements effectively.
Strong critical-thinking skills, attention to detail, and ability to navigate ambiguity in complex tax matters.
Collaborative team player who builds strong working relationships across departments and contributes to problem-solving.
Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving; this may include AI-powered tools, workflow automation, AI-driven insights, or exploring AI’s potential impact on the function or industry.

Nice To Haves

MST, LLM, or another advanced degree.
Experience with large US-based multinationals or SaaS companies is strongly preferred.

Responsibilities

Serve as a key member of the global tax leadership team.
Lead and oversee the US international quarterly and year-end tax provision process, including GILTI, FDDEI, BEAT, Subpart F, foreign tax credits, Section 987, CAMT, and other relevant areas.
Lead and manage US international tax compliance processes, including filings such as Forms 5471, 8858, 8865, 8991, 8992, and 1118, ensuring accuracy and timely submission.
Draft and review tax memoranda about tax positions and required disclosures, and maintain audit-ready documentation and technical support materials.
Lead development of advanced tax modeling capabilities and prepare complex models to project annual effective tax rate and cash-tax impacts for corporate forecasting.
Promote an AI-first culture in the global tax team through continuous learning and upskilling initiatives.
Partner with cross-functional stakeholders to identify automation opportunities, translate tax complexities into technical requirements, and support the rollout of AI-driven workflows for US international tax provision and compliance.
Provide subject-matter expertise and technical guidance on US international tax rules and regulations.
Manage US international tax controversy matters, including preparing and reviewing responses to tax-authority information requests.
Support M&A and integration activities by identifying, analyzing, and advancing tax-planning opportunities and value realization from acquisitions.
Support tax-planning projects, including modeling cross-border transactions, entity structures, and strategic business projects.
Partner with Corporate Development, Finance, FP&A, Accounting, Treasury, Legal, HR, Operations, and external tax advisors on forecasting, M&A transactions, and other business initiatives.
Monitor and analyze changes in domestic and international tax laws and regulations, assess their impact, and recommend proactive responses to stakeholders.
Support ad hoc projects and special assignments as needed.