Director-U.S. Risk Initiative Delivery

American ExpressNew York, NY
Hybrid

About The Position

The Director, GMNS Strategic Risk U.S./Global, is part of the Risk & Business Operations team within Global Strategy, Operations & Performance (GSOP). GSOP serves as a Center of Excellence for Global Merchant & Network Services (GMNS), driving enterprise-level strategy, performance management, and operational execution. The GMNS Strategic Risk team is a project-based group responsible for addressing key business questions that integrate strategic insight, detailed planning, and disciplined execution with a focus on delivering risk mitigation, remediation, and operational resilience across GMNS. The team also leads cross-business strategic program implementations that align to GMNS priorities. The Director will play a central role in shaping and delivering key initiatives and will oversee these cross-functional projects to ensure compliance, process rigor, in particular to meet evolving US regulatory and operational demands. The Director will report to the Vice President, GMNS Business Operations and Strategic Projects.

Requirements

  • Strategic insight
  • Detailed planning
  • Disciplined execution
  • Risk mitigation
  • Remediation
  • Operational resilience
  • Cross-business strategic program implementations
  • Compliance
  • Process rigor
  • Meeting evolving US regulatory and operational demands

Responsibilities

  • Shaping and delivering key initiatives
  • Overseeing cross-functional projects to ensure compliance and process rigor
  • Meeting evolving US regulatory and operational demands

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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