Director, TRIO

Flathead Valley Community College•Kalispell, MT

9d•Onsite

About The Position

Assists in the development and achievement of goals and objectives of the TRIO Student Support Services program in the Student Support Center and is responsible for developing and coordinating student programming, as well assisting in the tracking and outreach of all TRIO participants. Provides visionary leadership and directs the day to day operations in the administration, management, operations, and strategic planning efforts of the TRIO program. Develops, implements and sustains comprehensive guidance, support, and excellent customer service to students, faculty, staff and parents. Serves in a leadership role to bring together TRIO, faculty and departments to collaborate on initiatives for students. Promotes a culture of leadership within a collaborative, team-oriented environment; supervises, recruits, develops, motivates, and evaluates a team in alignment with job expectations, professional roles, and the College mission. Collaborates closely with the Marketing and Admissions departments on image, recruiting, and marketing trends to appeal to customer base. Provides a broad range of operations including, but not limited to, grant administration, budget, reporting, forecasting, and other activities related to the administration of the program. Researches, analyzes and resolves issues that arise and addresses them proactively. Leads in the development of a climate that promotes and supports innovation and improved services to students, faculty, and the community. Plans and implements all TRIO related events (e.g. End of the Year Celebration). Develops and maintains a system of communication and outreach for TRIO participants and pro-actively outreach to students. Recruits TRIO participants. Monitors and tracks student performance and progress. Evaluates and assesses TRIO programs and gather feedback and determine programs' success. Manages the TRIO budget to ensure program objectives and activities, including budget expectations and guidelines, are being met. Manages purchases and specific budget line items, excluding salaries and benefits. Leads in the development and writing of future Student Support Services and/or other TRIO grants.

Requirements

Master’s degree in counseling, education, sociology or related area
Minimum three years administrative experience, preferably with a TRIO program
Minimum of three years academic advising experience
Experience working at the post-secondary level

Nice To Haves

Experience working with a TRIO program
Experience with grant writing
Experience working with disadvantaged students and people of diverse backgrounds.

Responsibilities

Provides visionary leadership and directs the day to day operations in the administration, management, operations, and strategic planning efforts of the TRIO program
Develops, implements and sustains comprehensive guidance, support, and excellent customer service to students, faculty, staff and parents
Serves in a leadership role to bring together TRIO, faculty and departments to collaborate on initiatives for students
Promotes a culture of leadership within a collaborative, team-oriented environment; supervises, recruits, develops, motivates, and evaluates a team in alignment with job expectations, professional roles, and the College mission
Collaborates closely with the Marketing and Admissions departments on image, recruiting, and marketing trends to appeal to customer base
Provides a broad range of operations including, but not limited to, grant administration, budget, reporting, forecasting, and other activities related to the administration of the program
Researches, analyzes and resolves issues that arise and addresses them proactively
Leads in the development of a climate that promotes and supports innovation and improved services to students, faculty, and the community
Plans and implements all TRIO related events (e.g. End of the Year Celebration)
Develops and maintains a system of communication and outreach for TRIO participants and pro-actively outreach to students
Recruits TRIO participants
Monitors and tracks student performance and progress
Evaluates and assesses TRIO programs and gather feedback and determine programs' success
Manages the TRIO budget to ensure program objectives and activities, including budget expectations and guidelines, are being met
Manages purchases and specific budget line items, excluding salaries and benefits
Leads in the development and writing of future Student Support Services and/or other TRIO grants
Develops strategies and incentives to increase student achievement and success
Outreaches to students by creating and implementing student-centered programs, events and activities targeted towards first generation and/or low-income students
Conducts outreach and recruitment of TRIO participants in collaboration with Admissions, Financial Aid, Registrar and other FVCC staff, to ensure that all students are aware of the program's objectives, services offered, and eligibility requirements.
Develops and conducts success workshops pertaining to academic, personal and professional development, including topics, strategies, training, or skill building which model best practices in student success
Recruits, trains, supervises, and evaluates performance for Peer Mentors
In collaboration with Peer Mentors, tracks student mentee outcomes, including course completion, grades, persistence, and participation in campus activities and engagement
Provides pro-active, regular, consistent, individualized academic and personal support to a caseload of students over the course of their FVCC experience
Advocates on behalf of all students, providing targeted and tailored support and services based on identified risk factors including academic, financial, and psychosocial factors with specific attention to underprepared, underserved and/or traditionally underrepresented students in higher education
Assists students in developing individual plans for success that are goal- and action-oriented
Monitors and tracks student performance and progress
Maintains consistent and confidential records of individual student data, interactions, interventions and referrals
Increases knowledge and receive training in holistic academic and personal support services and individualized coaching
Maintains active membership and involvement in regional and national professional organizations
Shares knowledge and best practices with entire TRIO staff
Leads the TRIO staff meetings and completes performance evaluations for TRIO staff
Remains current in practices, trends and research related to areas of assignment
Attends related trainings, workshops, and professional development
Cross trains to perform other departmental and team functions; backfills for staff as needed
Actively participates in the development of a climate that promotes and supports innovation and efforts to continuously improve services to students, faculty, and the College
Creates and maintains a collaborative and collegial environment with colleagues and maintains effective working relationships
Maintains professional ethics and confidentiality of students in accordance with applicable laws and policies
Advances the mission of FVCC by serving on or convening committees and contributing in the community in college-related activities
Performs other duties as assigned