Director, Transplant Financial Services (Onsite)
About The Position
The Director of Transplant Business Operations provides strategic, financial, and operational leadership for the business functions of a comprehensive transplant program. The role partners with stakeholders and executive leadership to optimize financial performance, ensure regulatory compliance, maximize reimbursement, and support sustainable growth across transplant service lines. Responsibilities include strategic planning, financial management, Medicare cost reporting, organ acquisition cost reporting, operational analytics, and continuous process improvement in alignment with organizational goals and regulatory requirements. The position requires a bachelor’s degree in Business Administration, Healthcare Administration, Finance, Accounting, or a related field. A master’s degree (MBA, MHA, MPH, or related discipline) is preferred. Candidates need five years of experience in transplant administration, hospital finance, service line management, or healthcare business operations, as well as five years of progressive healthcare leadership experience. Experience with Medicare Cost Reports, hospital reimbursement, or transplant financial operations is strongly preferred.
Requirements
- Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Accounting, or a related field.
- Five years of experience in transplant administration, hospital finance, service line management, or healthcare business operations.
- Five years of progressive healthcare leadership experience.
- Experience managing complex budgets and leading multidisciplinary operational teams.
Nice To Haves
- Master’s degree (MBA, MHA, MPH, or related discipline).
- Experience with Medicare Cost Reports, hospital reimbursement, or transplant financial operations.
- Knowledge of organ acquisition cost reporting and transplant reimbursement methodologies.
Responsibilities
- Partner with physician and executive leadership to establish operational priorities and long-term strategic initiatives.
- Direct transplant program financial operations, including operating and capital budgets.
- Monitor financial performance using operating margin, contribution margin, cost per transplant, productivity, and variance analyses.
- Collaborate with Finance, Decision Support, Revenue Cycle, and Reimbursement teams to maximize transplant reimbursement and financial sustainability.
- Analyze reimbursement trends and identify opportunities to improve financial performance while maintaining regulatory compliance.
- Monitor payer performance, reimbursement methodologies, and contract impacts across transplant service lines.
- Provide strategic oversight of Medicare Cost Report activities supporting transplant services.
- Direct business operations related to organ acquisition cost reporting and Medicare reimbursement.
- Partner with reimbursement specialists and finance leaders to ensure accurate capture, allocation, and reporting of transplant-related expenses.
- Oversee collection, reconciliation, validation, and audit readiness of transplant financial and statistical data supporting annual Medicare Cost Reports.
- Develop executive dashboards and key performance indicators for transplant operations.
- Partner with Decision Support and Information Services to improve reporting capabilities.
- Identify opportunities to reduce denials, improve reimbursement, and accelerate cash collections.
- Support managed care contracting initiatives related to transplant reimbursement.
- Ensure compliance with applicable federal, state, and transplant regulatory requirements.
- Develop policies supporting compliance with transplant accreditation standards.
- Serve as the primary business advisor to transplant executive leadership.
- Ensure safe care for patients, staff, and visitors and adhere to organizational policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and quality of service.
- Promote individual professional growth and development by meeting mandatory and continuing education and skills competency requirements; support department-based goals and serve as a resource to less experienced staff.
- Model Memorial Hermann’s service standards by creating compassionate, personalized experiences and providing safe, caring, personalized, and efficient experiences to patients and the workforce.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Director
