Director, Training- Business & Product Portfolio

AVIXA•Fairfax, VA

11d•Remote

About The Position

AVIXA is seeking a Director, Training - Business and Product Portfolio to lead and grow its training business. This role is focused on the commercial and product aspects of education, understanding learner and customer value, and driving the growth and impact of AVIXA's training offerings for the AV industry. The position owns the strategy, roadmap, performance, and operating priorities for the training business, working with internal teams and cross-functional partners to make data-informed decisions about product development, improvement, packaging, pricing, scaling, localization, and sunsetting. As a not-for-profit association, AVIXA aims to utilize resources efficiently to provide industry-relevant training during a period of rapid change. This role is distinct as it involves running a business line accountable for revenue, margin, learner volume, adoption, certification impact, product performance, and quality. The Director will shape the portfolio, lead the roadmap and lifecycle, make prioritization and MVP decisions, manage resource tradeoffs, and make product recommendations. The role offers senior visibility, working directly with the VP of Content Creation and representing the training business in key conversations. Leadership is through influence, requiring collaboration with Sales, Marketing, Membership, Customer Service, Expo, IT, regional offices, Finance, technical experts, curriculum teams, and major customers. The opportunity includes improving operating discipline, product decision-making, customer feedback loops, roadmap clarity, and commercial performance. The role will also explore modern learning approaches, including AI education development resources, and innovative delivery methods.

Requirements

Owned or meaningfully influenced a revenue-generating education, content, certification, training, or product portfolio.
Enjoy using data, customer insight, financial signals, and sales feedback to decide what to build, improve, scale, or stop doing.
Can balance learner value, brand quality, margin, speed, resource capacity, and executive stakeholder expectations.
Are comfortable in customer and executive conversations and do not need a senior leader to step in for every high-stakes discussion.
Know how to lead teams and stakeholders without needing every function to report directly to you.
Can work with curriculum and technical experts without needing to personally write the curriculum.
Understand that great education products must be useful, credible, buyable, scalable, and financially sustainable.
Commercial judgment.
P&L or revenue accountability.
Portfolio discipline.
Executive communication.
Ability to lead multiple teams and stakeholders toward practical business outcomes.
Sufficient learning and content-development awareness to evaluate quality, challenge assumptions, manage scope, and keep effort aligned to business and learner impact.

Nice To Haves

Backgrounds in certification, association education, B2B training, professional education, edtech, customer education, media/content products, events/content, SaaS/product, or environments where education or content is treated as a product or business line.

Responsibilities

Lead and grow AVIXA’s training business.
Own the day-to-day strategy, roadmap, performance, and operating priorities for AVIXA’s training business.
Make practical, data-informed decisions about what to build, improve, package, price, scale, localize, or sunset.
Run a real business line, accountable for training revenue, margin, learner volume, adoption, certification-related impact, product performance, and perceived quality.
Shape the portfolio, lead roadmap, lifecycle, prioritization, MVP decisions, resource tradeoffs, and product recommendations.
Lead through influence, bringing together inputs from various departments and moving the business forward.
Improve operating discipline, product decision-making, customer feedback loops, roadmap clarity, and the commercial performance of training.
Explore scalable and innovative ways to serve learners with emerging AI education development resources, learning delivery teams, product/project support, and content experts.
Define training business strategy, operating priorities, roadmap, and portfolio performance.
Manage revenue, margin, learner volume, certification-related impact, adoption, perceived quality, and product lifecycle outcomes.
Make product roadmap decisions based on customer insight, sales feedback, learner behavior, financial data, certification needs, market opportunity, and team capacity.
Provide recommendations on pricing, packaging, bundles, member/non-member value, product investment, localization opportunities, and product sunsets.
Ensure cross-functional alignment with Sales, Marketing, Membership, Customer Service, Expo, IT, regional offices, Finance, Live Content, curriculum, technical SMEs, and learning systems.
Establish regular feedback loops with major training customers and sales teams to understand market demand, buying objections, renewal risk, product gaps, and growth opportunities.
Lead teams across curriculum development, technical SME support, learning delivery and innovation, product/project support, contractors, agencies, instructors, and matrixed contributors.

Benefits

Full benefits
Manager/Director level annual incentive bonus program
Generous PTO and holiday time off
Flexible working hours
Option for a Compressed Work Week (i.e., 9/75 work week, or every other Friday off)
Comprehensive medical, dental, and vision benefits
401k plan with company matching
Pet insurance
Learning and career development opportunities
Education assistance