Director, Total Rewards

OpenLoop Health•Des Moines, IA
•Remote

About The Position

OpenLoop is seeking a Director, Total Rewards to lead compensation, benefits, and equity programs for its fast-growing workforce. This hands-on role owns day-to-day program operations while building frameworks to support the company’s growth, including harmonizing rewards across subsidiaries and future acquisitions. The Director will ensure programs are competitive, fair, and understandable, and will lead and grow the Total Rewards team as OpenLoop scales. The role reports to the VP, People Operations & Total Rewards. The Director will oversee compensation architecture and programs, private-company equity administration, benefits strategy and operations, compliance, vendor relationships, pay equity, analytics, and rewards-process improvements using systems, survey data, AI, and automation tools. The position is remote, with core collaboration hours in Central Time.

Requirements

  • Leadership experience owning both compensation and benefits in a total rewards function.
  • Experience in a high-growth company.
  • Track record of building or overhauling job architecture, leveling, and salary structures.
  • Hands-on experience administering private-company equity.
  • Working knowledge of benefits and pay compliance, including ERISA, ACA, COBRA, HIPAA, FLSA, and state pay transparency laws.
  • Strong modeling skills in Excel or Google Sheets.
  • Experience with compensation survey data, such as Radford, Mercer, Pave, or comparable sources.
  • Clear communication skills, including explaining trade-offs to partners and leaders and making complex programs simple for employees.
  • Comfort working remotely with core collaboration hours in Central Time.

Nice To Haves

  • Total rewards experience in healthcare, telehealth, or healthcare services.
  • Experience integrating compensation and benefits after an acquisition.
  • Experience with Rippling, Workday, Ashby, Carta, and Pave, or similar HRIS, ATS, equity, and compensation planning platforms.
  • CCP, CBP, or CECP certification.
  • Experience using AI tools to automate compensation and benefits workflows.

Responsibilities

  • Own compensation programs, including job architecture, leveling, salary ranges, market pricing, and offer guidelines.
  • Run annual and off-cycle compensation programs, including budget modeling, calibration support, manager tools, and enablement.
  • Advise recruiters on offers and pay decisions with data-backed recommendations.
  • Administer the equity program, including new-hire, promotion, and refresh grant guidelines in partnership with Legal.
  • Partner with Legal and Finance on equity pool sizing, burn rate and dilution modeling, grant guidelines, and strategy.
  • Educate employees about the value of their equity through clear communication.
  • Own benefits strategy and operations, including medical, dental, vision, 401(k), leave, and wellbeing programs.
  • Lead annual benefits renewals and open enrollment with brokers and carriers, balancing employee experience and cost.
  • Manage benefits compliance, including ERISA, ACA, COBRA, HIPAA, Form 5500, and nondiscrimination testing.
  • Manage benefits and rewards vendors, including contracts, performance, and escalations.
  • Harmonize compensation structures and benefit plans across subsidiaries, and support diligence and integration for future acquisitions.
  • Lead pay equity analyses and partner with HR business partners and Legal on FLSA exemption reviews and compliance with multi-state pay transparency and wage-and-hour laws.
  • Build reporting on compensation spend, market competitiveness, benefits utilization, and retention risk, and provide recommendations to leadership.
  • Use systems, survey data, and AI and automation tools to improve the speed and accuracy of rewards processes.
  • Perform other duties as assigned.
  • Lead and grow the Total Rewards team as OpenLoop scales.

Benefits

  • Medical, dental, and vision plans
  • Flexible Spending/Health Savings Accounts
  • Flexible PTO
  • 401(k) with company match
  • Life insurance
  • Pet insurance
  • Additional benefits
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