HR Director Total Rewards

Central States • Springdale, AR

1d • Onsite

About The Position

The Director of Total Rewards is responsible for developing, implementing, and managing the organization's employee benefits, retirement, wellness, recognition, and leave programs. This role ensures programs are competitive, compliant, cost-effective, and aligned with organizational goals while supporting employee engagement and retention. The Director serves as the organization's subject matter expert for benefits administration, vendor management, regulatory compliance, annual enrollment, and year-end benefits processes. The role partners closely with Human Resources, Payroll, Finance, and business leaders to deliver an exceptional employee experience through comprehensive and effective benefit offerings.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Finance, or related field.
• 7+ years of progressive experience in employee benefits administration and total rewards, including at least 3 years in a leadership role.
• Strong knowledge of employee benefit programs, retirement plans, and related compliance requirements.
• Experience managing open enrollment, vendor relationships, benefits compliance, and year-end benefit administration.
• Proven project management, analytical, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Nice To Haves

• Master's degree in Human Resources, Business Administration, or related field.
• Professional certifications such as CEBS, CBP, SHRM-SCP, or SPHR.
• Experience in a multi-location or multi-business-unit organization.
• Experience overseeing retirement plans, wellness programs, and employee recognition initiatives.

Responsibilities

• Develop and execute a total rewards strategy focused on employee benefits, wellness, retirement, recognition, and leave programs that align with organizational goals and employee needs.
• Lead the design, administration, and evaluation of health and welfare benefit programs, retirement plans, wellness initiatives, leave programs, employee assistance programs, and recognition programs.
• Oversee benefits administration and vendor partnerships, negotiating contracts and ensuring service excellence, compliance, and cost-effectiveness.
• Direct the annual open enrollment process, including planning, employee communications, system administration, vendor coordination, and implementation.
• Lead year-end benefits activities, including annual plan renewals, benefit audits, compliance reporting, benefit reconciliations, vendor evaluations, and employee communications.
• Ensure compliance with all applicable federal, state, and local regulations governing employee benefit and retirement programs, including ERISA, ACA, COBRA, HIPAA, FMLA, and other related laws.
• Partner with Payroll and Finance to ensure accurate benefit deductions, funding, reporting, and year-end processing activities.
• Communicate benefits and total rewards programs clearly and effectively through employee education, training materials, presentations, and ongoing support.
• Analyze benefits utilization, program costs, employee feedback, and market trends to identify opportunities for improvement and make recommendations to leadership.
• Continuously evaluate program effectiveness, recommending and implementing enhancements that improve employee satisfaction, engagement, and retention.
• Develop and manage departmental budgets, monitor benefit expenses, and identify cost containment opportunities while maintaining competitive offerings.
• Prepare and present reports, analyses, and recommendations regarding benefits performance, vendor effectiveness, compliance, and employee participation.
• Contribute to the overall success of the Human Resources function through collaboration, strategic planning, and continuous improvement initiatives.
• Performs other duties and activities related to the department as necessary to support overall operations and responsibilities, even if not specifically listed above.

Benefits

• Employee stock ownership plan (ESOP)
• 401K
• Education assistance available – Up to $5,250 each year
• Profit-Sharing bonus or own it bonus
• Medical – 100% employer-paid coverage available
• Dental
• Vision
• Holiday pay
• Vacation pay
• Employee Assistance Program providing Confidential Emotional Support, Work and Lifestyle Support, Legal Guidance, Financial Resources and Digital Support
• Care Guides to help employees navigate the complex healthcare system
• Life insurance – 1.5x annual salary – 100% employer paid
• Wellness Program – earn up to $1,200 annually when enrolling in a medical plan!
• Health Savings Accounts
• Flexible Spending Accounts
• Short-Term Disability
• Long-Term Disability – 100% employer paid
• Performance based merit increases
• SHINE program – Employee Financial Assistance and Dependent Scholarships!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager