Director, Total Rewards & Human Resources Operations

Tucson Electric Power•Tucson, AZ

1d•Hybrid

About The Position

The Director of Total Rewards & Human Resources (HR) Operations leads the Total Rewards and HR Operations teams at UNS. This strategic role directs the design, development, implementation, and administration of the company’s total rewards programs to support employee attraction, engagement, and retention. The Director develops and executes enterprise strategies for Total Rewards and HR Operations, aligning programs and services with organizational objectives, workforce needs, and the company’s Total Rewards philosophy. The role oversees compensation, incentive, retirement, health, welfare, and executive reward programs, as well as HR operations, HR technology, systems, data governance, reporting, and employee lifecycle administration. The position partners with internal business and corporate functions and external providers to support regulatory compliance, operational effectiveness, financial priorities, and workforce strategy. It also leads a high-performing team, manages budgets and vendor relationships, and presents strategies and recommendations to executive leadership, senior management, and Board committees.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field; an equivalent combination of education and experience will be considered.
At least 8 years of progressive experience in Total Rewards, Compensation, Benefits, HR Operations, or related disciplines, including leadership responsibility.
Knowledge of applicable laws, regulations, and compliance requirements related to compensation, benefits, and retirement programs.
Demonstrated ability to lead HR operational strategies, process improvements, and technology initiatives that enhance service delivery and organizational effectiveness.
Strong leadership, communication, influencing, and organizational skills, including the ability to develop teams and manage complex priorities.

Nice To Haves

Experience with executive compensation, incentive programs, unionized workforces, or regulatory matters.

Responsibilities

Develop and execute the enterprise Total Rewards and HR Operations strategy, aligning programs, services, and priorities with organizational objectives, workforce needs, and the company’s Total Rewards philosophy.
Provide leadership and oversight for Total Rewards and HR Operations, ensuring effective service delivery, operational excellence, continuous improvement, and achievement of business goals.
Design, administer, and optimize compensation, incentive, retirement, health, welfare, and executive reward programs to support market competitiveness, internal equity, employee engagement, and cost effectiveness.
Evaluate and enhance Total Rewards programs using market research, benchmarking, workforce analytics, and financial modeling.
Oversee union-related compensation and benefits analysis, including support for collective bargaining negotiations, company proposals, and labor agreement cost analysis.
Lead HR Operations, including HRIS governance, employee data management, HR processes and controls, reporting, workflow optimization, and employee lifecycle administration.
Establish and execute the HR technology and systems roadmap, including Workday and related platform optimization, data governance, system controls, integrations, automation, and reporting.
Partner with Finance, Legal, Payroll, IT, HR leadership, and business leaders to ensure programs support business objectives, regulatory requirements, financial priorities, and workforce strategy.
Build and lead a high-performing Total Rewards and HR Operations team, establishing priorities, capabilities, service standards, accountability, employee development, and succession planning.
Ensure compliance with applicable federal, state, and local laws, regulations, reporting requirements, and fiduciary obligations related to compensation, benefits, retirement plans, and HR programs.
Serve as the primary liaison with external vendors, consultants, auditors, attorneys, insurance carriers, trustees, and third-party administrators.
Develop and maintain key performance indicators, reporting dashboards, and measurement frameworks to assess program effectiveness, operational performance, and strategic outcomes.
Prepare and present Total Rewards strategies, recommendations, and updates to executive leadership, senior management, and Board committees; oversee supporting materials and communications.
Manage departmental budgets, vendor relationships, and financial resources, identifying opportunities for cost optimization and improved organizational value.
Support enterprise initiatives, regulatory filings, audits, rate cases, special projects, and affiliate services as required.