Director, Total Rewards & Human Resources Operations

Tucson Electric Power • Tucson, AZ

2d • Hybrid

About The Position

The Director of Total Rewards & Human Resources (HR) Operations leads the Total Rewards and HR Operations teams at UNS. This strategic role directs the design, development, implementation, and administration of the Company’s total rewards programs to support employee attraction, engagement, and retention. The position also oversees HR operational services, technology, processes, and controls, and partners with internal leaders and external stakeholders to support organizational objectives, compliance, and effective service delivery.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field; an equivalent combination of education and experience will be considered.
• 8+ years of progressive experience in Total Rewards, Compensation, Benefits, HR Operations, or related disciplines, including leadership responsibility.
• Knowledge of applicable laws, regulations, and compliance requirements related to compensation, benefits, and retirement programs.
• Demonstrated ability to lead HR operational strategies, process improvements, and technology initiatives that enhance service delivery and organizational effectiveness.
• Strong leadership, communication, influencing, and organizational skills, with demonstrated ability to develop teams and manage complex priorities.

Nice To Haves

• Experience with executive compensation, incentive programs, unionized workforces, or regulatory matters.

Responsibilities

• Develop and execute the enterprise Total Rewards and HR Operations strategy, aligning programs, services, and priorities with organizational objectives, workforce needs, and the company’s Total Rewards philosophy.
• Provide leadership and oversight for Total Rewards and HR Operations functions, ensuring effective service delivery, operational excellence, continuous improvement, and achievement of business goals.
• Design, administer, and optimize compensation, incentive, retirement, health, welfare, and executive reward programs to maintain market competitiveness, internal equity, employee engagement, and cost effectiveness.
• Evaluate and enhance Total Rewards programs using market research, benchmarking, workforce analytics, and financial modeling to support strategic decision-making and organizational competitiveness.
• Oversee union-related compensation and benefits analysis, including support for collective bargaining negotiations, development of company proposals, and cost analysis of labor agreements.
• Lead HR Operations, including HRIS governance, employee data management, HR processes and controls, reporting, workflow optimization, and employee lifecycle administration.
• Establish and execute the HR technology and systems roadmap, including optimization of Workday and related HR platforms, data governance, system controls, integrations, automation, and reporting capabilities.
• Partner with Finance, Legal, Payroll, IT, HR leadership, and business leaders to ensure programs support business objectives, regulatory requirements, financial priorities, and workforce strategy.
• Build, develop, and lead a high-performing Total Rewards and HR Operations team, establishing priorities, capabilities, service standards, and accountability while supporting employee development and succession planning.
• Ensure compliance with applicable federal, state, and local laws, regulations, reporting requirements, and fiduciary obligations related to compensation, benefits, retirement plans, and HR programs.
• Serve as the primary liaison with external vendors, consultants, auditors, attorneys, insurance carriers, trustees, and third-party administrators to ensure effective program administration, compliance, and issue resolution.
• Develop and maintain key performance indicators, reporting dashboards, and measurement frameworks to assess program effectiveness, operational performance, and strategic outcomes.
• Prepare and present Total Rewards strategies, recommendations, and updates to executive leadership, senior management, and Board committees; oversee supporting materials and communications.
• Manage departmental budgets, vendor relationships, and financial resources while identifying opportunities for cost optimization and improved organizational value.
• Support enterprise initiatives, regulatory filings, audits, rate cases, special projects, and affiliate services as required.

Benefits

• Health, dental, vision, EAP, HSA, and FSA
• Employee wellness programs
• 401(k) match, including a 6% non-discretionary company contribution plus a 4.5% match
• Education assistance
• Employee Share Purchase Plan
• Flexible hybrid schedule
• Company-sponsored STD/LTD and life insurance
• PTO plans that increase with tenure/position growth

What This Job Offers

• Job Type: Full-time
• Career Level: Director