Director, Total Rewards

OpenLoop Health•Des Moines, IA

About The Position

OpenLoop is seeking a Director, Total Rewards to lead the compensation, benefits, and equity programs supporting its growing workforce. This hands-on role owns day-to-day total rewards operations while building frameworks to support the company and its family of companies through continued growth. The Director will ensure programs are competitive, fair, and easy to understand; oversee rewards integration across acquisitions and subsidiaries; and manage and develop the Total Rewards team.

Requirements

  • Experience leading total rewards across both compensation and benefits at high-growth companies.
  • Track record of leading and developing team members.
  • Experience owning annual compensation cycles and building or evolving job architecture, leveling, and salary structures.
  • Experience administering private-company equity.
  • Working knowledge of benefits and pay compliance, including ERISA, ACA, COBRA, HIPAA, FLSA, and state pay transparency laws.
  • Strong modeling skills in Excel or Google Sheets.
  • Experience with compensation survey data, such as Radford, Mercer, Pave, or comparable sources.
  • Strong communication skills, including the ability to explain trade-offs to partners and leaders and make complex programs clear to employees.

Nice To Haves

  • Total rewards experience in healthcare, telehealth, pharmacy, or patient care settings.
  • Experience integrating compensation and benefits after acquisitions.
  • Experience with Rippling, Workday, Ashby, Carta, Pave, or similar platforms.
  • CCP, CBP, or CECP certification.
  • Experience using AI tools to automate compensation and benefits workflows.

Responsibilities

  • Own compensation programs, including job architecture, leveling, salary ranges, market pricing, and offer guidelines.
  • Lead annual and off-cycle compensation cycles, including budget modeling, calibration support, manager tools, and enablement.
  • Advise recruiters and leaders on offers and pay decisions using data-backed recommendations.
  • Administer the equity program, including grant guidelines for new hires, promotions, and refreshes; partner with Legal and Finance on equity pool sizing, burn rate, and dilution modeling.
  • Educate employees and candidates about total rewards, including equity.
  • Own benefits strategy and operations for medical, dental, vision, 401(k), leave, and wellbeing programs.
  • Lead annual benefits renewals and open enrollment with brokers and carriers, balancing employee experience and cost.
  • Manage benefits and rewards vendors, including contracts, performance, and escalations.
  • Manage benefits compliance, including ERISA, ACA, COBRA, HIPAA, Form 5500, and nondiscrimination testing.
  • Lead compensation and benefits integration for acquisitions and harmonize pay and benefits across subsidiaries and the pharmacy network.
  • Lead pay equity analyses and partner with HR business partners and Legal on FLSA exemption reviews and compliance with state pay transparency and wage-and-hour laws.
  • Build reporting on compensation spend, market competitiveness, benefits utilization, and retention risk, and turn findings into recommendations for leadership.
  • Use systems, survey data, AI, and automation to improve the speed and accuracy of rewards processes.
  • Manage and develop the Total Rewards team.

Benefits

  • Medical, dental, and vision plans.
  • Flexible Spending/Health Savings Accounts.
  • Flexible PTO.
  • 401(k) with company match.
  • Life insurance.
  • Pet insurance.
  • Additional benefits.
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