Director, Thought Leader Engagement (TLEL)

Pfizer • New York, NY

1d • $176,600 - $294,300 • Remote

About The Position

The Director, Thought Leader Engagement is responsible for partnering with marketers to develop and execute a compliant engagement strategy with national and regional Thought Leaders / Opinion Leaders across the Gastroenterology franchise. The role serves as the primary commercial liaison for identifying and engaging Opinion Leaders, delivering consistent One Pfizer experiences, and gathering insights that inform brand, franchise, and customer engagement strategies. The Director works closely with Marketing, Medical Affairs, Sales Leadership, Market Access, and other colleagues to align engagement plans with business priorities.

The position leads strategic Opinion Leader engagement and insight gathering, supports cross-functional brand and franchise planning, and coordinates engagement around congresses and meetings. It also tracks engagement activity and metrics and ensures all interactions comply with company policies and standards. The role is remote in the United States, with an East Coast preference; candidates must be located within or willing to work East Coast business hours. Travel is approximately 50%, including evenings and weekends as required.

Requirements

• Bachelor’s degree.
• Approximately 8–10+ years of experience in the pharmaceutical, biotechnology, medical device, or related healthcare industries.
• Experience in commercial, medical affairs, marketing, sales leadership, strategy, or customer engagement roles.
• Ability to build and maintain strong, collaborative relationships with external Thought Leaders and internal stakeholders.
• Demonstrated success working in cross-functional, matrixed environments and leading through influence.
• Strong analytical capabilities and ability to translate customer insights into actionable strategies.
• Excellent communication, facilitation, and presentation skills.
• Ability to travel approximately 50%, including evenings and weekends as required.
• Strategic thinking and strong business acumen.
• High emotional intelligence and executive presence.
• Ability to influence without authority.
• Strong organizational skills and attention to detail.
• Creativity and a problem-solving orientation.
• Comfort navigating a highly regulated environment.
• Breadth of leadership experiences and capabilities, including influencing and collaborating with peers, developing and coaching others, and overseeing and guiding colleagues’ work to achieve meaningful outcomes and business impact.
• Must be authorized to work in the United States by any employer; permanent U.S. work authorization is required. U.S. work visa sponsorship is not available.

Nice To Haves

• Advanced degree.
• Gastroenterology experience.
• Experience designing and executing Thought Leader or Opinion Leader engagement programs.
• Science or clinical background.

Responsibilities

• Partner with marketers to develop and execute a strategic Opinion Leader engagement plan aligned with brand and Gastroenterology franchise objectives.
• Support engagement strategy development and execute approved plans in alignment with cross-functional owners.
• Map the Opinion Leader community and its relationships to identify emerging leaders and inform potential engagement strategies and channels.
• Develop and execute individualized engagement approaches and build long-term relationships with national and regional Thought Leaders / Opinion Leaders.
• Serve as the primary commercial contact for assigned Opinion Leaders and coordinate a consistent One Pfizer experience across functions.
• Identify innovative ways to expand engagement, including digital and novel engagement models.
• Lead insight gathering through one-to-one engagements and small-group meetings.
• Capture, synthesize, document, and share insights on Opinion Leader expertise and experience, brand perceptions, treatment patterns, unmet needs, and market dynamics, translating them into actionable commercial recommendations.
• Inform the development and execution of HCP and customer engagement strategies.
• Partner with Marketing, Medical Affairs, Sales, Market Access, and other stakeholders to align engagement with broader commercial and medical plans.
• Support brand and franchise planning through Opinion Leader insights and strategic input.
• Collaborate with global and regional colleagues, as appropriate, to align engagement approaches.
• Support Marketing and Medical in developing Opinion Leader engagement approaches for national and regional congresses and meetings, including recommendations and coordination.
• Plan and coordinate Opinion Leader interactions at meetings in partnership with brand teams.
• Establish and track engagement metrics, including post-engagement evaluations and performance against objectives.
• Maintain current Opinion Leader lists and track engagement activity.
• Ensure Opinion Leader engagements comply with company policies and compliance standards.
• Partner with marketing project owners, legal, and compliance teams to support consistent and appropriate engagement practices.

Benefits

• 401(k) plan with Pfizer matching contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holidays, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Eligibility to participate in Pfizer’s Global Performance Plan, with a 20% bonus target of base salary.
• Eligibility to participate in the share-based long-term incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director