Director, Technology (Omaha, NE)

First National Bank of Omaha•Omaha, NE

1d•Onsite

About The Position

FNBO is seeking a technology leader to own engineering capabilities supporting high-volume, real-time payment processing, including the existing BASE24 and PRM platforms. The Director will ensure the reliability, resiliency, security, and operational effectiveness of the current environment while defining and executing a practical modernization roadmap. The role calls for a people and technology leader with knowledge of payments or financial transaction processing who can lead across legacy and modern platforms while preserving production stability and meeting regulatory obligations. The Director leads engineering teams responsible for payment authorization and fraud systems, provides oversight for BASE24, PRM, and connected systems, and serves as a senior technical leader and escalation point. The role drives modern engineering practices and partners with Product, Operations, Risk, Fraud, Information Security, Architecture, other Technology leaders, and strategic vendors. The position is anticipated to be onsite at the posted location in Omaha, Nebraska. Work location may change based on business needs. Candidates must have unrestricted work authorization and must not require future sponsorship.

Requirements

Bachelor’s degree or equivalent experience.
5+ years of experience leading and managing engineering teams.
7+ years of progressive experience in software engineering, platform engineering, architecture, or technology delivery.
Significant experience with payments, banking, card processing, financial transactions, or another high-volume, high-availability transaction-processing domain.
Strong technical depth across distributed systems and modern architectures, including RESTful APIs, microservices, event streaming, container platforms, modern data integration patterns, and public cloud platforms.
Experience designing, delivering, or migrating enterprise workloads on AWS, including understanding of cloud architecture, security, networking, resiliency, observability, automation, and cost management.
Experience supporting production systems with stringent availability, security, performance, and recovery requirements.
Strong communication and influence skills, with the ability to align technical and non-technical stakeholders.
Experience managing vendors and integrating third-party platforms.
Strong financial acumen, including budgeting, forecasting, and prioritization.
Unrestricted work authorization; must not require future sponsorship.

Nice To Haves

AWS experience is preferred among public cloud platforms.
Experience with ACI BASE24, BASE24-eps, ACI Proactive Risk Manager (PRM), or comparable payment switching, authorization, or fraud-management platforms.
Knowledge of card-payment ecosystems and transaction flows, including card authorizations.
Experience leading modernization programs.
Financial services experience in a regulated banking environment.

Responsibilities

Lead, develop, and retain engineering teams responsible for payment authorization and fraud systems.
Provide leadership oversight for BASE24, PRM, and connected systems, ensuring availability, resiliency, recoverability, security, performance, and production support.
Define and execute a modernization roadmap that reduces platform risk, improves agility, and creates a sustainable path from legacy processing toward modern, modular capabilities.
Drive modern engineering practices, including API-first and event-driven design, automated testing, CI/CD, observability, infrastructure automation, secure coding, and cloud-native patterns where appropriate.
Partner with Product, Operations, Risk, Fraud, Information Security, Architecture, and other Technology leaders.
Serve as a senior technical leader and escalation point for complex payment-processing incidents, architectural decisions, capacity concerns, vendor issues, and cross-system dependencies.
Manage strategic vendors and third-party integrations, including performance, contractual commitments, lifecycle planning, and alignment with FNBO architecture and security standards.
Lead agile teams with a focus on continuous delivery and continuous improvement.
Support production systems with stringent availability, security, performance, and recovery requirements.