Director Technology Partnerships - 530874

The University of Alabama•Tuscaloosa, AL
•Hybrid

About The Position

The Director of Technology Partnerships provides leadership, management, and operational oversight for a portfolio of application, system, and technical support teams serving colleges, divisions, and administrative units across the University. The role ensures reliable, secure, and effective support for mission-critical systems essential to the operations of assigned units. It oversees one or more functional areas, typically including a large academic or administrative unit along with one or more smaller units. The Director partners closely with unit leadership to understand operational needs, align technology support with organizational priorities, and ensure supported systems are effectively implemented, maintained, and continuously improved. The position provides direct oversight of managerial and technical staff, oversees system lifecycles, coordinates projects and enhancements, and serves as a primary point of accountability for service delivery within the assigned portfolio. It works collaboratively with other Technology Partnerships directors, OIT leadership, and external vendors to ensure consistent service delivery and alignment with OIT standards and practices.

Requirements

  • Master’s degree and six years of IT experience, or bachelor’s degree and eight years of IT experience.

Nice To Haves

  • Experience leading application or system teams supporting complex business, academic, health, advancement, or research platforms.
  • Experience supporting multiple client organizations or functional areas within a single role.
  • Experience working in higher education or similarly complex environments.
  • Experience coordinating vendor-supported systems.

Responsibilities

  • Provide leadership, management, and operational oversight for application, system, and technical support teams.
  • Ensure reliable, secure, and effective support for mission-critical systems serving assigned units.
  • Partner with unit leadership to understand operational needs and align technology support with organizational priorities.
  • Ensure supported systems are effectively implemented, maintained, and continuously improved.
  • Provide direct oversight of managerial and technical staff.
  • Oversee system lifecycles.
  • Coordinate projects and enhancements.
  • Serve as a primary point of accountability for service delivery within the assigned portfolio.
  • Collaborate with other Technology Partnerships directors, OIT leadership, and external vendors to ensure consistent service delivery and alignment with OIT standards and practices.
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