Director, Technology Operations - Global Marketplace Sales Strategy - Seller Acquisition

Walmart•Bentonville, AR

4d•$110,000 - $220,000•Onsite

About The Position

The Director, Marketplace Sales Strategy, Business Insights & Analytics will serve as a strategic leader for Marketplace Seller Acquisition, responsible for shaping business direction, building scalable operating capabilities, and translating data, technology, and AI into measurable business outcomes. This leader will define how Seller Acquisition measures, understands, and scales the business, developing insights, tools, and operating mechanisms that improve sales productivity, accelerate seller growth, and enable faster, better decision-making. The role will also establish frameworks and best practices that can scale beyond the U.S. to support a more consistent global Marketplace view. A successful candidate is a strategic and creative thinker who thrives in ambiguity, develops strong points of view, and uses data and business judgment to influence senior leadership. This leader will inspire teams and partners around new opportunities, challenge existing ways of working, and translate ideas into action across Sales, Product, Technology, Finance, Analytics, and international teams.

Requirements

Bachelor's degree in Business, Economics, Finance, Analytics, Statistics, Technology, or related field, or equivalent relevant experience.
12+ years of experience in strategy, business operations, sales operations, analytics, eCommerce, technology, or related disciplines, including significant leadership experience.
Proven ability to influence senior and executive leadership through data, insights, and compelling strategic recommendations.
Demonstrated experience building scalable analytics, business intelligence, operating mechanisms, or sales enablement capabilities.
Experience applying AI, automation, or advanced analytics to improve business decision-making and productivity.
Strong business, financial, analytical, and communication skills with demonstrated success leading through ambiguity and across highly cross-functional organizations.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience inproject management, program management, program operations, or related area.
Option 2: 8 years’ experience in project management, program management, program operations, or related area.
3 years’ supervisory experience.

Nice To Haves

Experience with Marketplace, eCommerce, sales, global operations, SQL, Salesforce, and BI platforms such as Looker or Tableau preferred.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Shape business strategy: Identify emerging opportunities, performance gaps, and future business needs; develop data-backed recommendations and influence senior leadership on priorities, investments, and direction.
Scale globally: Build analytics, KPIs, operating frameworks, and best practices that provide consistent views of performance and can scale across Marketplace markets and international teams.
Drive AI transformation: Embed AI and automation into daily workflows, analytics, seller prioritization, forecasting, reporting, and decision-making to increase productivity and organizational capacity.
Own business intelligence: Establish the strategy for dashboards, scorecards, executive reporting, and ad hoc business reviews that move the organization from reporting performance to identifying insights and driving action.
Enable sales teams: Develop scalable tools, insights, seller segmentation, prioritization frameworks, playbooks, and self-service capabilities that improve sales effectiveness and allow teams to focus on the highest-value opportunities.
Build operating mechanisms: Establish scalable business reviews, performance-management processes, and decision frameworks that create accountability, accelerate execution, and support growth without proportional increases in resources.
Drive innovation: Challenge conventional thinking, anticipate what the business will need next, and champion new ideas and strategic positions with the passion and conviction required to build leadership alignment.
Lead through influence: Partner across Marketplace, Sales, Product, Technology, Data Science, Finance, and international teams to align priorities and translate strategy into measurable results.
Develop high-performing teams: Build a culture of curiosity, ownership, innovation, and strategic thinking where teams are expected not only to answer business questions, but to identify the questions the organization should be asking.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)