Analyst II, Technology Operations - Global Marketplace Risk
About The Position
The Analyst II, Global Marketplace Risk – Policy Intelligence & Governance will support the execution and continuous improvement of Marketplace seller screening policies through data analysis, governance, and operational insights. This role partners closely with Risk Strategy, Product, Engineering, Data Science, and Operations to ensure policies are implemented consistently, performance is monitored, and emerging risks are identified early. The ideal candidate is highly analytical, curious, and detail-oriented, with the ability to translate data into actionable recommendations. Depending on business priorities, this role may support portfolio performance monitoring, policy implementation, decision governance, audit programs, or reviewer tooling initiatives.
Requirements
- Strong analytical skills with experience using data to solve business problems.
- Experience working with SQL and data visualization tools (Tableau, Looker, Power BI, etc.).
- Ability to synthesize data into clear recommendations and communicate findings to technical and business stakeholders.
- Strong attention to detail with excellent organizational skills.
- Comfortable working in ambiguous environments with multiple cross-functional partners.
- Ability to manage multiple priorities while maintaining high-quality execution.
- Curiosity to understand how policy, operations, data, and technology work together to improve business outcomes.
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.
- 2 years’ experience in project management, program management, program operations, or related area.
Nice To Haves
- Experience in eCommerce, fraud, trust & safety, risk, operations, or analytics.
- Experience with SQL, Python, or similar analytical tools.
- Familiarity with risk decisioning, policy implementation, audit programs, or operational governance.
- Experience developing dashboards or recurring business reporting.
- Understanding of experimentation, KPI measurement, and performance monitoring.
- Experience in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Analyze seller screening performance to identify emerging trends, decision quality opportunities, and policy gaps.
- Support implementation of new policies, rule changes, and governance initiatives by validating outcomes and measuring business impact.
- Build dashboards, scorecards, and reporting that provide visibility into portfolio health, decision accuracy, audit performance, and operational metrics.
- Partner with Risk Strategy, Product, Engineering, Data Science, Analytics, and Operations to investigate issues and recommend data-driven improvements.
- Monitor KPIs and investigate changes in false positives, false negatives, manual review rates, decision consistency, and seller outcomes.
- Support audit programs by analyzing findings, identifying root causes, and tracking corrective actions.
- Help improve policy documentation, decision explainability, reviewer guidance, and governance processes.
- Perform ad hoc analyses to support executive reviews, business planning, and emerging risk investigations.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit program (for full-time and part-time associates)
- Tuition, books, and fees are completely paid for by Walmart through Live Better U
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
