(USA) Senior Manager, Technology Operations - Marketplace Pro Seller Global Program
About The Position
The Sr Manager, Marketplace Seller Success – Pro Seller Global Program Lead will drive the expansion and evolution of the Walmart Marketplace Pro Seller Program across international marketplaces. This role is responsible for building a globally scalable operating model while balancing consistency across markets with local business needs. The Global Program Lead partners with marketplace teams in Canada, Mexico, Chile, and future expansion markets to implement the Pro Seller Program, establish governance, and facilitate cross-market innovation. The Pro Seller Program team within Walmart Marketplace Seller Success drives the design, operation, and expansion of the Pro Seller Program. Collaborating with Product, Business, Operations, Analytics, Marketing, and Global teams, the group develops seller incentives, refines eligibility criteria, and promotes international program adoption. The team combines strategic thinking with practical execution and cross-functional partnership to enhance customer trust and Marketplace growth. Members demonstrate ownership, collaboration, continuous improvement, and curiosity to deliver impactful insights and solutions that advance business goals and support operational excellence.
Requirements
- Experience leading complex cross-functional programs in a fast-paced, ambiguous environment.
- Strong strategic thinking and systems-thinking capabilities with the ability to simplify complex business problems.
- Excellent written and verbal communication skills, including executive-level communication and presentation experience.
- Ability to influence without direct authority across Product, Business, Operations, Marketing, Analytics, and other cross-functional teams.
- Strong analytical mindset with experience using data to prioritize opportunities, measure impact, and support decision-making.
- Experience building business cases, operating models, governance processes, or scalable business programs.
- Demonstrated ownership mindset with strong attention to execution, follow-through, and continuous improvement.
- Ability to balance long-term strategy with day-to-day operational excellence.
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
- 7 years’ experience in project management, program management, program operations, or related area.
- 2 years’ supervisory experience.
Nice To Haves
- Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
- Creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Lead the expansion of the Pro Seller Program across international marketplaces.
- Develop governance models that balance global consistency with local market flexibility.
- Build strong partnerships with international Marketplace teams and business leaders.
- Identify opportunities to pilot new program concepts, rewards, and operating models across global markets.
- Facilitate cross-market sharing of best practices, innovations, and operational learnings.
- Coordinate international program launches, localization efforts, and operational readiness.
- Help shape the long-term global strategy for the Pro Seller Program.
Benefits
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
