Director, Technology Dependent Services

Children's Healthcare of Atlanta • Atlanta, GA

7d

About The Position

The Director, Technology-Dependent Services oversees technology-dependent and hospital-based pulmonary operations. The role has direct oversight of inpatient services, including TICU, sleep, and apnea, and indirect oversight of outpatient services through a dotted-line relationship with the Clinical Operations Manager, CPG Pulmonology. The director provides operational and strategic leadership and accountability for technology-dependent services, working with pulmonology medical directors and outpatient leaders to advance care coordination and departmental goals.

Requirements

• At least 5 years of healthcare experience.
• Previous leadership experience.
• Bachelor’s degree in a healthcare-related field; if an RN, a bachelor’s degree in nursing.
• Master’s degree in business and/or a healthcare-related field.
• Effective leadership and team-building skills.
• Ability to develop strong, collaborative relationships across the organization.
• Effective and flexible communication and interpersonal skills, including conflict resolution, problem solving, and consensus building.
• Ability to cope with change and shift comfortably between strategy, design, and delivery, doing what is needed to accomplish the work.
• Subject matter expertise for hospital leaders and department managers.
• Creative, data-driven self-starter and problem solver.
• Ability to provide hands-on support to direct reports and their teams.

Nice To Haves

• Previous experience with complex patient populations, especially technology-dependent patients.

Responsibilities

• Provide operational and strategic leadership and accountability for technology-dependent services.
• Develop departmental goals, metrics, and staffing models.
• Conduct strategic assessments and build strong business cases.
• Serve as an administrative partner to pulmonology medical directors.
• Partner with outpatient pulmonology leaders to improve care coordination.
• Benchmark with other healthcare institutions to learn best practices and benchmarks for technology-dependent services.
• Achieve department goals and expectations related to performance, employee engagement, and finance.
• Develop teams and leaders; mentor staff on performance, recognize individual and group contributions, and maintain an engaged team.
• Meet engagement and retention goals.
• Reach goals related to technology-dependent strategic imperatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director