Technology Business Management Governance Operations

Mizuho•New York City, NY

5d•Hybrid

About The Position

In this role, you will be responsible for the day-to-day execution and operation of the Technology Business Management (TBM) governance framework across the Technology division. You will build, document, and enforce the operating procedures, controls, and execution cadence that ensure TBM processes are completed accurately, consistently, and on time. You will partner closely with IT Business Managers, Finance, HR, Procurement, Delivery teams, and the TBM Data Lead to ensure governance processes and data flows are integrated, required inputs are complete, and reporting is timely and reliable. The role spans core TBM governance domains, including workforce and headcount management, financial planning and execution alignment, and vendor and contingent workforce governance (in partnership with Procurement), covering contract lifecycle, spend controls, and rate adherence. The role combines hands-on governance design with disciplined execution, emphasizing operational rigor, procedural clarity, and sustained follow-through in support of a predictable and repeatable TBM operating rhythm.

Requirements

Bachelor’s degree required; advanced degree preferred.
10+ years in technology business management, enterprise delivery, or governance roles
Demonstrated experience building and running operational governance frameworks in complex, matrixed environments.
Strong organization, follow-through and attention to detail
Governance execution and enforcement
Operating procedure and control design
Execution management and delivery discipline

Responsibilities

Execute the TBM governance framework, ensuring consistent application across Technology.
Translate governance expectations into documented operating procedures, required artifacts, and execution standards.
Establish and manage governance calendars, checkpoints, and milestones across planning and workforce processes, with defined integration points to IT Finance.
Drive timely completion of TBM activities by coordinating inputs, monitoring progress, and resolving execution gaps.
Enforce adherence to TBM procedures and timelines, escalating risks and non‑compliance as needed.
Design, document, and maintain standard operating procedures (SOPs) for core TBM processes, including workforce and organizational change management, headcount and hiring governance, annual and in-year planning, and contract and consultant governance.
Define and govern vendor and contingent workforce management processes in partnership with Procurement, including contract lifecycle management, contingent worker demand and spend controls, and rate card governance, with clear ownership, control points, and integration to Finance and Delivery.
Ensure procedures are practical, repeatable, and clearly understood by execution owners.
Maintain governance controls to ensure completeness, accuracy, and consistency of TBM inputs and outputs.
Identify and drive improvements to procedures based on execution outcomes and operational feedback.
Stand up new governance processes and procedures where gaps exist, including defining roles, handoffs, and required artifacts.
Produce standardized TBM governance reporting focused on execution status, compliance, and delivery against expectations.
Ensure governance forums and leadership reviews are supported by complete, accurate, and on-time materials.
Maintain TBM governance documentation, templates, and SharePoint sites as the system of record.